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Scam already uninstall but still charging me
Thank you for your feedback. We understand your concern regarding the charges after uninstalling the app. Please allow us to clarify that Shopify handles all app payments, and it is their standard procedure to charge for any started billing cycle. This can sometimes lead to overlaps, which we unfortunately have no control over.
We have already processed a refund for you. If you have any more questions or need further assistance, please do not hesitate to reach out to our support team. We're here to help!
Best regards,
The langify Team
Amazing app with a really amazing support team! I need to contact them many times during the years and every time I got the same high level treatment. Fast answers and problem solving very easily. Highly recommended!
The app is not always ultra easy to use but the support team is extremely fast and helpful to solve any issues.
The support is super helpful and fast!
I can only recommend it.
Got a good and quick help from the customer service!
Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly.
It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work.
The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.
Perfect support
Takes a while to do all the translations (of course) but an amazing app with amazing customer service.
Great app, but more importantly AMAZING support.
Highly recommend it. Thanks for the help Vera
The app is very helpful, it has many features that you can use it on your online store. Also, they have excellent customer support team.