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I find the application very comprehensive and easy to use if you've already used translation plugins. But I'm surprised by their support; I've had a few issues and they've always responded very quickly and provided a solution.
Warning to Shopify Users About Langify
I want to share my experience so others don’t waste their time or money. Langify might look like a convenient translation app for Shopify, but in reality it caused nothing but problems for my store.
When you switch to another language, the page automatically jumps back to the original language.
The translations don’t stay applied, making the whole feature basically unusable.
It fails to translate properly, even after setup and troubleshooting.
They offer a very short free trial, which makes sense now — if people had more time to test it, they’d realise it doesn’t work as promised.
In my experience, it simply didn’t deliver what it advertises. I’m sharing this so other Shopify store owners don’t waste their time or money on something that doesn’t function reliably.
Thank you for your feedback. We would like to correct this review.
You were in contact with our support team over a longer period of time. The issue concerned the use of machine translation and bulk translation, as well as the question of whether translation words that had already been used could be restored retrospectively.
The language in question was deleted directly in Shopify by the shop operator, i.e. you. When a language is deleted, Shopify's system removes all associated translations. In this case, translation credits that have already been used cannot be recredited, as they have already been processed and billed by the translation service. This was explained transparently by our support team.
A technical problem in which pages "revert to the original language" or translations are not saved was not reported as an error and does not correspond to how Langify works. Translations remain as long as the respective language is available in Shopify.
Nevertheless, in this case, we have already credited additional words as a gesture of goodwill and are continuing to strive to find a good solution for all parties.
Langify can be used permanently free of charge; costs only arise for optional features such as machine translation, bulk translation, or custom content. Our support team is always available to clearly explain such processes in advance.
Translated Policies with the app to German and French. For an app that praises it’s own legal accuracy, the mistakes are horrible. The justification that the app enables manual updating is not an argument. I speak several languages and am versed in international legal documents.
This is not an app i will use, translations can’t be trusted.
Btw, I had upgraded the basic option to the next level, thinking it might be increasing the professionalism.
Fast response and really hands-on help that made excellent impact.
Great app and great support!
Une application facile et conviviale et lorsque qu'un besoin particulier il y a toujours un service exceptionnel
Support is super fast and nice, the app is cool but I miss some functionalities like product massive translations
El servicio de atención al cliente es muy bueno. Siempre amables y resuelven todas las dudas. Es muy cómoda de utilizar.
De todas las aplicaciones que he probado para traducciones sin duda la mejor que hay disponible. Y tienen un servicio de atención de 10 y muy rápido.
This is a wonderful app, more than worth the price not only because it works brilliantly, but also because of the great customer service. I more than recommend this app!
Been 5 years using this, and they are still amazing!