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Very good customer service, very fast and helpful with inqueries.
Really good app. Easy to use and the best so far getting good SEO in all languages.
The customer service is exellent - Johannes answer your mails right away and are so helpful.
Update: The support team reached out quickly and helped resolve the issue. They were very knowledgeable. I still think setup, onboarding process, and compatibility with shopify markets could be improved-no shop owner should have his store go down for a whole day as soon as an app is installed. But I do appreciate that they are able to fix issues quickly. Still need to push translations live before I can make a definitive conclusion about this app. __________________________
Original:
Made my site go down for a whole day. After I installed it, any link on my site directed to this subfolder with a 404 error: /eg-en/eg-en//eg-en/eg-en//eg-en/eg-en//eg-en/eg-en//eg-en/eg-en/ After I deleted the app, the problem went away. In addition, the app loads a bit slowly and certain editing certain categories such as metafields will freeze the app.
Great APP 。 I like this ！
Excellent app and excellent support, I couldn't be more satisfied !
Langify v2 Cons, found with my experience:
- unable to manage pages from page builder, other than pagefly
- impossible to translate the contents of the site (cart, account, etc.)
- does not recognize all metafields
- very complex and not very functional installation, always required technical support
- language change menu stops working with each language change
- performance dropped from 60 points to 49 points using this app (very little optimization)
Thank you fo your feedback and I'd like to use this reply to clarify some things!
1. It's simply not true that we do not support other page builders than pagefly. langify is using the native shopify translation API and almost all page builders are storing the generated HTML in separated theme templates instead of storing it in the regular shopify page description (which would make it easy to translate those in the regular way). That makes it hard to translate those pages and we are the only app that is using the native shopify translation API that supports translating such static templates. In short: langify allows you to translate all static strings generated by a page builder app of your choice in the "Static" section.
2. This is completely wrong! Again: langify is using the shopify translation API and therefore ALL internationalized theme strings, including the cart and account, can be translated in our "Theme" translation section.
3. That is true but we restricted the access to some metafield namespaces such as "global". We did that because lot's of apps and shopify itself uses such namespaces for internal codes that simply are not translatable. Just drop us a mail and we will whitelist your metafields. Due to that issue shopify now added public and private metafields but this needs to be adapted by all apps over time.
4. Not sure what you mean by complex as we have a very clear structure of translation sections such as "Products", "Collections", "Pages", etc. Always required technical support? I don't remember you getting in touch with us at all in regards to "technical issues" - if someone needs help we're ready to assist but it's definitely not like "everyone needs technical support"
5. langify comes with it's own switcher that works perfectly fine. langify also supports third party theme switchers. In some cases some themes need manual adjustments to work with langify but this is something that we can do for you.
6. Might repeat myself but langify is using the native shopify translation API and we do not inject much code. shopify is adding the translations on the server-side so the performance should be almost the same. And again: get in touch with us and we'll take care!
P.S.: Noticed that you reviewed other translation apps with almost the same text. What's your intention?
The app is great. Easy to work with, and the support is above all the preises! Our team reccomend this app.
literally destroyed my website and they are telling me that the people to blame is shopify, while the issue came directly afer installing their app i'm literally dreaming here
I did a lot of research in all the options available regarding translation and this seemed the one which people were talking best things about. Indeed, the app installs smoothly and the whole translation process is straightforward for text and for images in case you have to translate any visual content. The rest of the reviews here mentioned a lot about the good support and it wasn't any different with me. Johannes support is top notch, he not only provided the help we needed but also gave some advice outside what he was supposed to. On top of that, the speed of his support was highly above the average development support I had in many years working in the industry (agency and client side) which helped a lot due to a tight deadline we had to have the whole content translated. I really think it couldn't have been a better experience!!
Wow! Very impressed by this app and the awesome support!! Thanks!