Reseñas (1.483)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
9 de agosto de 2024

Amazing app with a really amazing support team! I need to contact them many times during the years and every time I got the same high level treatment. Fast answers and problem solving very easily. Highly recommended!

Threeface
Italia
Más de 2 años usando la aplicación
12 de diciembre de 2024

Scam already uninstall but still charging me

TricycleBlend
RAE de Hong Kong (China)
Casi 8 años usando la aplicación
langify GmbH & Co. KG respondió 13 de diciembre de 2024

Thank you for your feedback. We understand your concern regarding the charges after uninstalling the app. Please allow us to clarify that Shopify handles all app payments, and it is their standard procedure to charge for any started billing cycle. This can sometimes lead to overlaps, which we unfortunately have no control over.

We have already processed a refund for you. If you have any more questions or need further assistance, please do not hesitate to reach out to our support team. We're here to help!

Best regards,
The langify Team

28 de agosto de 2024

The app is not always ultra easy to use but the support team is extremely fast and helpful to solve any issues.

PERS
Francia
Alrededor de 1 año usando la aplicación
27 de agosto de 2024

The support is super helpful and fast!
I can only recommend it.

Toni Sailer
Alemania
Más de 2 años usando la aplicación
14 de agosto de 2024

Got a good and quick help from the customer service!

Bambaw
Bélgica
Alrededor de 6 años usando la aplicación
16 de octubre de 2024

Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly.

It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work.

The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.

ZooQueen
RAE de Hong Kong (China)
Alrededor de 19 horas usando la aplicación
30 de septiembre de 2024

Perfect support

mytravelpassport
España
Alrededor de 1 mes usando la aplicación
27 de agosto de 2024

Takes a while to do all the translations (of course) but an amazing app with amazing customer service.

Loyal Chains
Países Bajos
Alrededor de 12 horas usando la aplicación
12 de julio de 2024

Great app, but more importantly AMAZING support.
Highly recommend it. Thanks for the help Vera

Bundgaard
Dinamarca
4 meses usando la aplicación
19 de julio de 2024

Amazing Team to work with.

Kulud Pharmacy
Catar
9 meses usando la aplicación