Avis (795)
Affiner
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Par note
Excellent and fast support! They are always ready and willing to help whenever there is a problem to solve, or a question to answer. Very competent team!
I purchased the app and added three languages, but despite this, the automatic translation does not start. There is no visible button to initiate the translation, and even after uninstalling and reinstalling the app, the issue persists. I have paid for the service, yet it is not functioning as expected. Very disappointed with this experience—it feels like a waste of money.
Translating a complicated website is never easy, and I've gone down quite a few roads. However, I'm happy I've ended my journey here. My website is now in 5 languages.
The support has been 10/10 (late night replies, helpful people). Thanks to Jack, Vera, Tony, Tobias, James and Michael (this probably proves how much support I've asked for!)
Highly recommended A+
Amazing support team. Replies fast and makes sure your concerns are sorted out asap.
Always very fast, knowledgeable and kind customer service I highly recommend them!
Amazing support! The customer service team helped me a lot and made the whole translation process super smooth. Great app!
Very good app with solid support. Highly recommend.
Amazing app with a really amazing support team! I need to contact them many times during the years and every time I got the same high level treatment. Fast answers and problem solving very easily. Highly recommended!
Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly.
It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work.
The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.
The app is not always ultra easy to use but the support team is extremely fast and helpful to solve any issues.