Avis (1 486)
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Translating a complicated website is never easy, and I've gone down quite a few roads. However, I'm happy I've ended my journey here. My website is now in 5 languages.
The support has been 10/10 (late night replies, helpful people). Thanks to Jack, Vera, Tony, Tobias, James and Michael (this probably proves how much support I've asked for!)
Highly recommended A+
Scam already uninstall but still charging me
Thank you for your feedback. We understand your concern regarding the charges after uninstalling the app. Please allow us to clarify that Shopify handles all app payments, and it is their standard procedure to charge for any started billing cycle. This can sometimes lead to overlaps, which we unfortunately have no control over.
We have already processed a refund for you. If you have any more questions or need further assistance, please do not hesitate to reach out to our support team. We're here to help!
Best regards,
The langify Team
Amazing app with a really amazing support team! I need to contact them many times during the years and every time I got the same high level treatment. Fast answers and problem solving very easily. Highly recommended!
Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly.
It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work.
The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.
The app is not always ultra easy to use but the support team is extremely fast and helpful to solve any issues.
The support is super helpful and fast!
I can only recommend it.
Got a good and quick help from the customer service!
I got help from customer support to update the plugin version. The support team are super helpful and respond very quickly to help with any questions! I truly appreciate their assistance. Many thanks!!!
The app is very helpful, it has many features that you can use it on your online store. Also, they have excellent customer support team.
They helped me to go to version 1 to v2 of Langify. V2 is super, auto translate is very nice. Also They help me super fast with every request I made, this app is a must have for all shopify Ecommerce. Grade S