Avis (1 482)
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Very very slow response. Servers are very slow in responding. We are stuck in going live and the support team is not helping the way they should be knowing the criticality of the issue. I hope this comment will make them look into the matter and respond to us. We are loosing time by every passing minute.
Very disappointing. Very slow and now we have been translating from Spanish to English for 3 hours and my Spanish website is half in English. It is really frustrating and time consuming when a paid application has to work without compromising the work already done. I do not recommend it at all.
killed one day of sale and blame it on shopify while my shop never had any issue before installing langify
It was all working well when it starts to do /zh/zh/zh/zh/zh/zh/zh/zh/zh/zh/zh/zh, now, I am going to switch to another app.
Thank you for your review and sorry for the inconvenience!
Shopify rolled out Shopify Markets and in some cases our language switcher does not play well with it out of the box! We're working on a fix for this and will deploy a corresponding update soon!
Next time I'd suggest getting in touch with our support team which would have fixed this in no time ;)
Be cautious if you are planning using this App with a page builder App as Pagefly. You will LOSE all your translation. Langify translates content (like titles, product description, etc), and then stores it in Metafields. PageFly creates custom layout pages via alternate templates. The alternate templates contain hard coded content, and won't have any of the langify Liquid logic, nor be pulling in the metafields that Langify creates. When you reach to them, basically they are putting fault on others and keep saying there will have an update to improve their App...well that's been 2 months that I am said so. There customer service is ok.
Never again Langify! The worst translation app ever. Hands off! Many translations are simply not working, as the app is not capable to deal with customised shops/themes. Spent hours and hours on this app. Totally frustrating and not worth the money.
Totally understand your frustration but as our support Team already explained, this was an issue on shopify's end that simply prevented theme translations from showing up when on a 2.0 theme! This really wasn't our fault. Good news is that this has been solved now so you may give us a second chance :)
It works, but leaves so much garbage when uninstalled. It can translate into different languages based on different domains.
EDIT: Putting 1, so much garbage....
Real bad support service. My store broke down after incorporating a translation via this app 3 days ago, 3 DAYS NOT SELLING BECAUSE OF THIS APP!!
I have been unable to sell my most important products to my most important customers (german) and THEY HAVE DONE NOTHING TO SOLVE IT!!
We have contacted them 3 days in a row, no solution given.
DO NOT USE THIS APP, SUPPORT SERVICE IS A DISASTER. And it is not cheap at all. Use any other one, look for a better support service.
Pay $ 17 50 for an application that does not work. No thanks ! After 1 year of use, we got tired of it! We have changed ... I do not recommend at all!
If the products are edited through some third app, then don't use this app! It is terrible that now we have to translate each option one by one, and again and again since the one option has different parameters in different pages. I tried to asked help for this, and they just unable to solove this problem currently.