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This app is great- I had a few questions about some sections and they emailed me back within 20 minutes. Michael fixed my issue on a Saturday night after 10 pm. If that's not dedication to making a customer happy, I don't know what is! Thank you!!
Super easy to use, and the support team is amazing!! Always quick to respond and help out with customization and issues we might have. I can definitely recommend Langify!
We encountered some minor translation problems but after contacting their support team everything was solved quickly. Their support team is very efficient and this application is a must.
Great app!
Very responsive customer service, very useful and easy to use application.
Thank you very much to Jack for his kindness :)
Great app! It's made translating our theme significantly easier than I had expected. The support team is responsive and helpful, and quickly resolved the 2 minor issues I was having with our theme. Awesome job, Langify team!
Una de las mejores aplicaciones de traducción de shopify. Cubre prácticamente la totalidad de casos de uso y el servicio de soporte es sencillamente espectacular. 200% recomendable One of the best shopify translation app. It covers practically all the use cases and the support service is simply spectacular. 200% recommended
Customer service is very great. They are fast and professional. I recommend this app ! Work well !
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Langify is an easy to configure translation tool for your store. Customer service is where they really shine - they are so fast and efficient it will make your head spin.
Great support efforts from Michael who reacted at 2 a.m. on a Sunday morning to solve an issue with installing the app due to a previous installation.
Best support ever from one person: Sabrina! The 5 stars go to her support mainly for helping with everything that I had to do. Always available and always sharing what went wrong and how could i had fix it.
On another note: Langify(Shopify) unfortunately doenst let you translate our urls. So too bad for our SEO.
Still regarding support a person named Wolf, was not of much help at all. I asked something and he or she basically said that i could, basically, consult their FAQ. When i asked my question i had already searched everywhere and tried to do things on my own. To get that sort of response from a human its ridiculous, a bot could have easily said that. Human support has the responsibility(response+ability) of being much better!
About the app: its sort of easy to use, except when we're trying to translate certain elements that are hardcoded.
Conclusion: everyone at support center should learn from Sabrina, copy her style and try to be as helpful as she is. It makes a world of difference to be her customer or to be Wolf's customer. If I didn't have her support i would probably not be using this app.