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Good app and the support is great :-)
Big thanks to Francesco with his profession and timely responsive!! Although we didn't commit their service at this moment, he is still so helpful on my questions and solved them out immediately. Excellent Service!
Langify v2 Cons, found with my experience:
- unable to manage pages from page builder, other than pagefly
- impossible to translate the contents of the site (cart, account, etc.)
- does not recognize all metafields
- very complex and not very functional installation, always required technical support
- language change menu stops working with each language change
- performance dropped from 60 points to 49 points using this app (very little optimization)
Thank you fo your feedback and I'd like to use this reply to clarify some things!
1. It's simply not true that we do not support other page builders than pagefly. langify is using the native shopify translation API and almost all page builders are storing the generated HTML in separated theme templates instead of storing it in the regular shopify page description (which would make it easy to translate those in the regular way). That makes it hard to translate those pages and we are the only app that is using the native shopify translation API that supports translating such static templates. In short: langify allows you to translate all static strings generated by a page builder app of your choice in the "Static" section.
2. This is completely wrong! Again: langify is using the shopify translation API and therefore ALL internationalized theme strings, including the cart and account, can be translated in our "Theme" translation section.
3. That is true but we restricted the access to some metafield namespaces such as "global". We did that because lot's of apps and shopify itself uses such namespaces for internal codes that simply are not translatable. Just drop us a mail and we will whitelist your metafields. Due to that issue shopify now added public and private metafields but this needs to be adapted by all apps over time.
4. Not sure what you mean by complex as we have a very clear structure of translation sections such as "Products", "Collections", "Pages", etc. Always required technical support? I don't remember you getting in touch with us at all in regards to "technical issues" - if someone needs help we're ready to assist but it's definitely not like "everyone needs technical support"
5. langify comes with it's own switcher that works perfectly fine. langify also supports third party theme switchers. In some cases some themes need manual adjustments to work with langify but this is something that we can do for you.
6. Might repeat myself but langify is using the native shopify translation API and we do not inject much code. shopify is adding the translations on the server-side so the performance should be almost the same. And again: get in touch with us and we'll take care!
P.S.: Noticed that you reviewed other translation apps with almost the same text. What's your intention?
literally destroyed my website and they are telling me that the people to blame is shopify, while the issue came directly afer installing their app i'm literally dreaming here
I've used this app for over a year now and we are re-designing our new website. I asked him for help and he just referred me to a guide. He also said, he is busy with new inquiries and I should refer to the guide. Ironically his guide doesn't help. It is most disappointing because we care for all returning and long term customers, but he is busy with new inquiries and old customers are not his priority. Free period is only 3 days and yet I couldn't get anything done for the past 7 days and I am leaving this app.
So I installed this app and my "ADD TO CART" button stopped working for my English and translated site too. Support was great until this happened then they stopped responding. We're on a NIGHTMARE situation trying to revive our store. STAY AWAY!
PS: Perhaps they went home for the weekend and think it's okay to leave us w/o sales for the whole weekend. STAY AWAY!
Should have let me know it's manual translation app. Time waste. Customer sevice is fast as expected.
j'installe application !!! bug de partout le pire j'ai acheté des mots et ca ne traduit rien !!! je click sur theme bug je click autre bug bug..service client pas en ligne.....je demande le remboursement immédiat !!!!
Thank your for your review and sorry for the inconvenience!
Please get in touch with us via support@langify-app.com so that we can assist with this and talk about a possible refund for the auto-translation-words.
horrible. tried it twice. glitchy both times. after customizing and saving settings, the customizations still didn't show properly. you also have to go in to each product and details to translate everything. don't recommend this. not sure where all of the high reviews came from.
Thank you for your honest feedback and sorry for the inconvenience!
1. Depending on the theme that you are using there definitely are some cases where it requires some custom code modifications to integrate the language switcher in such a way that it feels and looks like a native part of your theme!
Our support team is here to assist 24/7 so this could have been solved in no time (just get in touch!) :)
2. You can export all your translatable content from within langify in several formats and import the translated file again.
Extremely prompt and helpful - Customer care is A++++++++++++++++++++ Would highly reccomend ! Thanks a lot!