Samlet vurdering
4,8
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
25. januar 2021

Customer service is very great. They are fast and professional. I recommend this app ! Work well !
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Pawfect Blanket | Weighted Blanket For Dog
Canada
10 måneder bruker appen
18. september 2020

Langify is an easy to configure translation tool for your store. Customer service is where they really shine - they are so fast and efficient it will make your head spin.

Veinage
Canada
10 måneder bruker appen
17. desember 2017

This app is great. Not only that, but their support is great. Always get a response with 10 minutes & even on a weekend. If you want to do translations don't even bother looking at other apps Just use Langify.

Isawitfirst Aed Com
De forente arabiske emirater
10 måneder bruker appen
18. april 2018

Langify is a truly amazing app. Their support is extremely responsive and helpful, solving everything super quick.

Eurotrending
Storbritannia
10 måneder bruker appen
20. august 2018

I had some questions about Langify as well as some adjustments to make on the layout of the language selector button. At my complete satisfaction, I can tell that I received full support, very efficient and totally uncomplicated. I'm very happy!

Yihaamiammiam
Sveits
10 måneder bruker appen
27. september 2019

The best solution to get multi-language on your store + customer support is top-notch. Totally recommend everyone to use Langify. :D

BambooVision
Vietnam
10 måneder bruker appen
18. oktober 2020

Great support efforts from Michael who reacted at 2 a.m. on a Sunday morning to solve an issue with installing the app due to a previous installation.

reacha.de
Tyskland
10 måneder bruker appen
Redigert 2. november 2018

The customer support is just amazing! Not so complicated to use, sometimes it does not work properly (or I just don't understand how it works) but again, I just sent an email and then the customer support team did everything for me. This is the first time I see such a good customer support. I definitely recommend this app, you won't be disappointed.

Perifit
Frankrike
10 måneder bruker appen
Redigert 17. september 2018

Great support, we had some misunderstandings at the beginning but they really helped me out eventually, been using the app for a long time and it's very reliable. thanks!

Kewlioo
USA
10 måneder bruker appen
Redigert 23. august 2020

Best support ever from one person: Sabrina! The 5 stars go to her support mainly for helping with everything that I had to do. Always available and always sharing what went wrong and how could i had fix it.

On another note: Langify(Shopify) unfortunately doenst let you translate our urls. So too bad for our SEO.

Still regarding support a person named Wolf, was not of much help at all. I asked something and he or she basically said that i could, basically, consult their FAQ. When i asked my question i had already searched everywhere and tried to do things on my own. To get that sort of response from a human its ridiculous, a bot could have easily said that. Human support has the responsibility(response+ability) of being much better!

About the app: its sort of easy to use, except when we're trying to translate certain elements that are hardcoded.

Conclusion: everyone at support center should learn from Sabrina, copy her style and try to be as helpful as she is. It makes a world of difference to be her customer or to be Wolf's customer. If I didn't have her support i would probably not be using this app.

Bem Estar Essencial
Portugal
10 måneder bruker appen