langify ‑ translate your store

Very very slow response. Servers are very slow in responding. We are stuck in going live and the support team is not helping the way they should be knowing the criticality of the issue. I hope this comment will make them look into the matter and respond to us. We are loosing time by every passing minute.

The customer service is quick, but very brief. They won't go into much detail in their responses often referring to their pre-written help resources which are basic. The customer service team refuse to take video meetings or do product walk-throughs, unfortunately. I think this would be a big plus as a customer, and I recommend they implement this. We use Shogun on our stores and Langify's tool is proving to be incompatible with Shogun pages. Their developer team has escalated the issue and is hoping to get it de-bugged, but they rely on another app in order to do so. It is a bit of a worm-hole and sounds like we won't have it fixed for quite a while rendering the app useless for now. Overall, been pretty disappointed with Langify. It's not intuitive, and if you are not a coder / developer, you might find it hard to pick up. I've had to spend a lot more time than expected just to learn the basic functions. Importing translations from Weglot also doesn't seem to work, so be weary if you're making the switch. The support team has suggested I import directly into Shopify (again, making the solutions they advertise useless).

I am a starter in Belgium and we speaks 3 languages. I am writing all contents in 2 languages(French and Flemish) what is langify's extra in this history?
To give a possible platform to publish your website in orher language?
I am doing all effort myself. Monthly price proportion of langify/shopify is huge.
Why I can not write second language definitions on shopify?
If we pay for this application shopify shoul integrate this app in CMS like this:
You have to have two languages next to each other to change a product for two languages at the same time.

Great app, and great customer service! We're very happy so far, and I really appreciated their support. We had an issue that I couldn't understand, and I gave the langify team access to a staff account - within no time it was fixed and we were up and running. Thanks!

Best support team on Shopify App Store! A few points for app improvement. Duplicated translations, slow loading speed in Asia, static content needs to be resaved manually every time whenever there's any page changes, no bulk removal for custom content (we rely on custom content A LOT in version 1). Would be a 5-star app if all these points are improved.

Easy to use and if I had questions the support team was readily available to assist. Would recommend app.

Really fast responses and quick turnaround time from Vera at Langify :-) Would recommend for sure! Easy to use.

So far, the app is really good. The support helps you quickly and is very friendly! I can only recommend the app.

The app is a little slow but damn, they've a VERY fast and VERY efficient support team! Recommended.

Great app and simply the best support! Highly recommend it! Many thanks, Jessica :)