langify ‑ translate your store

I am trying to reach langify for one week and couldn't get any support. Can anyone say if it is still working or not? I like to install it to my site but if I couldn't learn the prerequirements how can I do that?
Edit : Somehow langify support team didn't receive our email so they respond to our questions after review.

The price keeps going up, but the performance is still very amateurish. To charge someone 17.50 for something that you have to do yourself (translating the pages) seems steep. The vendor states he is working on automatic translation, and after almost 1 year using this it has yet to happen. Not impressed.

Just the loading of the apps sometimes little bit slow, but the Support team is fast response, and awesome! keep it up!

Non-efficient customer support. I tried to uninstall the app and it did not remove all their code. After I contacted them they told me no code was left and that was not true and later they have also realized that. They told me to reinstall the app, then to uninstall, then to install again (I have lost hours with this) I still do not have my problem solved and no reply for over 5 hours.

Great customer service and the app do what it needs to do but it is not the most functional app in terms of speed, duplicated translations and were to find the translation. Global we still like the app.

I can absolutely recommend this great solution for a 2-language-shop! It is very easy to handle and the service is GREAT! I always got a respond in between a few hours! Try it!

The best customer service we have encountered in recent memory. Truly exceptional. Jerome helped us promptly with a time-sensitive question, and we can't thank him enough.

Great App, really solved the multi language problem. They also have the best support, very fast reply and help!

Works great, and support team is very responsive and helpful

Works perfectly as advertises and great customer service team. They helped to fix some issues with my theme in no time. Thanks!