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Great support efforts from Michael who reacted at 2 a.m. on a Sunday morning to solve an issue with installing the app due to a previous installation.
The customer support is just amazing! Not so complicated to use, sometimes it does not work properly (or I just don't understand how it works) but again, I just sent an email and then the customer support team did everything for me. This is the first time I see such a good customer support. I definitely recommend this app, you won't be disappointed.
Great support, we had some misunderstandings at the beginning but they really helped me out eventually, been using the app for a long time and it's very reliable. thanks!
Best support ever from one person: Sabrina! The 5 stars go to her support mainly for helping with everything that I had to do. Always available and always sharing what went wrong and how could i had fix it.
On another note: Langify(Shopify) unfortunately doenst let you translate our urls. So too bad for our SEO.
Still regarding support a person named Wolf, was not of much help at all. I asked something and he or she basically said that i could, basically, consult their FAQ. When i asked my question i had already searched everywhere and tried to do things on my own. To get that sort of response from a human its ridiculous, a bot could have easily said that. Human support has the responsibility(response+ability) of being much better!
About the app: its sort of easy to use, except when we're trying to translate certain elements that are hardcoded.
Conclusion: everyone at support center should learn from Sabrina, copy her style and try to be as helpful as she is. It makes a world of difference to be her customer or to be Wolf's customer. If I didn't have her support i would probably not be using this app.
Brilliant Customer support: extremely quick and efficient. The agents provided me with ad-hoc video and screenshot to make the set-up error proof. The app itself it very easy to use.
Amazing app! Does exactly what it promises and the support is super fast. I had a request about positioning the language buttons on my website and the support helped me even in my theme backend to get it to the right position. After 1 hour we solved the whole thing saving me a lot of work and time respectively.
Seriously, must-have app!!
Great app with fantastic support. They answer fast en do their best to achieve what you want. I recommend everyone to use this app.
Amazing app, very easy to use, and their support team is extremely helpful and responsive.
عظيم جدًا، استخدمته للنسخة العربي من الموقع الخاص بالشركة اللي بشتغل فيها، مش معتمدة على ترجمتهم بشكل كبير لأنها آلية، لكن المزايا التانية للتطبيق عظيمة وبتوفرلي خيارات كتير. والحقيقة أنه أبسط وأسهل وأوفر بكتير من الاستخدام عن Weglot اللي قعدت معاهم 3 شهور وفي النهاية مقدرتش أطلع بالنسخة العربي من الموقع.
Best support team ever! Fast and furious!)
I added the langify app yesterday and must say that it worked really really well! To be honest I was quite hesitant to begin with but I gave it a shot and it worked like a charm.
I can really recomend it!
In addition to how well the app worked I got some really frinedly and great support when I had some minor questions at the end of my translation work! Great app, great service and the solution to a huge problem for me. So in short; great work!