Reviews (1,479)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for targeting international markets with its comprehensive translation tools for products, pages, menus, and email notifications. It's noted for its user-friendly interface and seamless Shopify integration. The customizable language switcher and ability to handle custom translations, including those from third-party apps, are particularly valued. Customer support is frequently praised for being responsive and providing personalized, detailed assistance, leading to high merchant satisfaction.

February 6, 2023

literally destroyed my website and they are telling me that the people to blame is shopify, while the issue came directly afer installing their app i'm literally dreaming here

Koss Design -
Ireland
3 days using the app
March 11, 2016

I've used this app for over a year now and we are re-designing our new website. I asked him for help and he just referred me to a guide. He also said, he is busy with new inquiries and I should refer to the guide. Ironically his guide doesn't help. It is most disappointing because we care for all returning and long term customers, but he is busy with new inquiries and old customers are not his priority. Free period is only 3 days and yet I couldn't get anything done for the past 7 days and I am leaving this app.

Dashvue
Canada
3 days using the app
September 8, 2017

So I installed this app and my "ADD TO CART" button stopped working for my English and translated site too. Support was great until this happened then they stopped responding. We're on a NIGHTMARE situation trying to revive our store. STAY AWAY!

PS: Perhaps they went home for the weekend and think it's okay to leave us w/o sales for the whole weekend. STAY AWAY!

Aledeals
United States
3 days using the app
March 23, 2020

Should have let me know it's manual translation app. Time waste. Customer sevice is fast as expected.

Mill's Health Shop
United States
3 days using the app
August 13, 2020

j'installe application !!! bug de partout le pire j'ai acheté des mots et ca ne traduit rien !!! je click sur theme bug je click autre bug bug..service client pas en ligne.....je demande le remboursement immédiat !!!!

RUE DES TABLEAUX
France
2 days using the app
langify GmbH & Co. KG replied August 13, 2020

Thank your for your review and sorry for the inconvenience!

Please get in touch with us via support@langify-app.com so that we can assist with this and talk about a possible refund for the auto-translation-words.

March 17, 2022

horrible. tried it twice. glitchy both times. after customizing and saving settings, the customizations still didn't show properly. you also have to go in to each product and details to translate everything. don't recommend this. not sure where all of the high reviews came from.

LOU.EARL
United States
2 days using the app
langify GmbH & Co. KG replied March 18, 2022

Thank you for your honest feedback and sorry for the inconvenience!

1. Depending on the theme that you are using there definitely are some cases where it requires some custom code modifications to integrate the language switcher in such a way that it feels and looks like a native part of your theme!

Our support team is here to assist 24/7 so this could have been solved in no time (just get in touch!) :)

2. You can export all your translatable content from within langify in several formats and import the translated file again.

February 9, 2019

Extremely prompt and helpful - Customer care is A++++++++++++++++++++ Would highly reccomend ! Thanks a lot!

zazaofcanada
Canada
About 2 hours using the app
June 14, 2018

This app is useless. The fact you cannot get customer support via phone or messenger. It is not letting me put the codes on my website nor is it changing the language. I do not recommend using this app. It is confusing. Enabling certain languages is not letting me do either.

Allmine Yours
United States
2 days using the app
December 19, 2019

Version 1 is ok, but all in a sudden they launched version 2 with a lot of issues.

- Loading slow, very slow
- Functionalities very different with version 1

Confusing and CS is a bit careless.

Vivien Yeo's Beauty Store
Hong Kong SAR
2 days using the app
September 14, 2022

Very comprehensive app with great customer service. We ended up not using it in the end as it offered way more than we needed.

Brooke Gregson UK Ltd
United Kingdom
About 2 hours using the app