Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its comprehensive features, user-friendly interface, and SEO-friendly capabilities. It supports product, image, and custom translations, with automatic language detection. The app is compatible with third-party apps and is praised for its continuous improvements. Merchants appreciate the responsive and professional support team, who provide quick solutions. It's seen as a valuable investment due to its reasonable pricing and the value it provides.

June 28, 2021

Very very slow app and difficult to navigate. The translations are really inaccurate, this is so time consuming!!!!!

puchang wine
Hong Kong SAR
About 1 month using the app
March 13, 2017

I'm sure the app works fine for most, but once we published our translations our cart was broken and no one was able to complete a purchase. We had to roll our theme back to remove all the code and get our store functioning again.

Turtle Contacts
Hong Kong SAR
15 days using the app
June 25, 2021

Langify v2 Cons, found with my experience:
- unable to manage pages from page builder, other than pagefly
- impossible to translate the contents of the site (cart, account, etc.)
- does not recognize all metafields
- very complex and not very functional installation, always required technical support
- language change menu stops working with each language change
- performance dropped from 60 points to 49 points using this app (very little optimization)

Tiralento
Italy
3 days using the app
langify GmbH & Co. KG replied June 28, 2021

Thank you fo your feedback and I'd like to use this reply to clarify some things!

1. It's simply not true that we do not support other page builders than pagefly. langify is using the native shopify translation API and almost all page builders are storing the generated HTML in separated theme templates instead of storing it in the regular shopify page description (which would make it easy to translate those in the regular way). That makes it hard to translate those pages and we are the only app that is using the native shopify translation API that supports translating such static templates. In short: langify allows you to translate all static strings generated by a page builder app of your choice in the "Static" section.

2. This is completely wrong! Again: langify is using the shopify translation API and therefore ALL internationalized theme strings, including the cart and account, can be translated in our "Theme" translation section.

3. That is true but we restricted the access to some metafield namespaces such as "global". We did that because lot's of apps and shopify itself uses such namespaces for internal codes that simply are not translatable. Just drop us a mail and we will whitelist your metafields. Due to that issue shopify now added public and private metafields but this needs to be adapted by all apps over time.

4. Not sure what you mean by complex as we have a very clear structure of translation sections such as "Products", "Collections", "Pages", etc. Always required technical support? I don't remember you getting in touch with us at all in regards to "technical issues" - if someone needs help we're ready to assist but it's definitely not like "everyone needs technical support"

5. langify comes with it's own switcher that works perfectly fine. langify also supports third party theme switchers. In some cases some themes need manual adjustments to work with langify but this is something that we can do for you.

6. Might repeat myself but langify is using the native shopify translation API and we do not inject much code. shopify is adding the translations on the server-side so the performance should be almost the same. And again: get in touch with us and we'll take care!

P.S.: Noticed that you reviewed other translation apps with almost the same text. What's your intention?

February 6, 2023

literally destroyed my website and they are telling me that the people to blame is shopify, while the issue came directly afer installing their app i'm literally dreaming here

Koss Design -
Ireland
3 days using the app
March 11, 2016

I've used this app for over a year now and we are re-designing our new website. I asked him for help and he just referred me to a guide. He also said, he is busy with new inquiries and I should refer to the guide. Ironically his guide doesn't help. It is most disappointing because we care for all returning and long term customers, but he is busy with new inquiries and old customers are not his priority. Free period is only 3 days and yet I couldn't get anything done for the past 7 days and I am leaving this app.

Dashvue
Canada
3 days using the app
September 8, 2017

So I installed this app and my "ADD TO CART" button stopped working for my English and translated site too. Support was great until this happened then they stopped responding. We're on a NIGHTMARE situation trying to revive our store. STAY AWAY!

PS: Perhaps they went home for the weekend and think it's okay to leave us w/o sales for the whole weekend. STAY AWAY!

Aledeals
United States
3 days using the app
August 13, 2020

j'installe application !!! bug de partout le pire j'ai acheté des mots et ca ne traduit rien !!! je click sur theme bug je click autre bug bug..service client pas en ligne.....je demande le remboursement immédiat !!!!

RUE DES TABLEAUX
France
2 days using the app
langify GmbH & Co. KG replied August 13, 2020

Thank your for your review and sorry for the inconvenience!

Please get in touch with us via support@langify-app.com so that we can assist with this and talk about a possible refund for the auto-translation-words.

March 17, 2022

horrible. tried it twice. glitchy both times. after customizing and saving settings, the customizations still didn't show properly. you also have to go in to each product and details to translate everything. don't recommend this. not sure where all of the high reviews came from.

LOU.EARL
United States
2 days using the app
langify GmbH & Co. KG replied March 18, 2022

Thank you for your honest feedback and sorry for the inconvenience!

1. Depending on the theme that you are using there definitely are some cases where it requires some custom code modifications to integrate the language switcher in such a way that it feels and looks like a native part of your theme!

Our support team is here to assist 24/7 so this could have been solved in no time (just get in touch!) :)

2. You can export all your translatable content from within langify in several formats and import the translated file again.

June 14, 2018

This app is useless. The fact you cannot get customer support via phone or messenger. It is not letting me put the codes on my website nor is it changing the language. I do not recommend using this app. It is confusing. Enabling certain languages is not letting me do either.

Allmine Yours
United States
2 days using the app
January 19, 2017

I am very disappointed in the Langify app and I spent a lot of time trying to set it up to have it ultimately fail. This app DOES NOT translate language on your website. This app appears to simply be an exporter/importer of language, and you have to create your own translations. I don't understand why langify is so highly recommended or has such high reviews nor do I understand langify's ambiguous language/claims about their language service. I installed Panda after the Langify failure and not only is it 1/2 the price of langify, but within 60 seconds of download/installation - my site was translated into about 50 languages - so another app was able to do exactly what I wanted and needed - and it wasn't Langify.

Ce Institute
United States
About 24 hours using the app