Reviews (1,482)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, essential for engaging a global audience. It supports translations for products, pages, and images, and includes customizable language switchers and SEO-friendly features. The user-friendly interface and straightforward setup are frequently praised, as is the support team for their quick, professional, and comprehensive assistance. This app is valued for its robust features and exceptional customer support, making it a great tool for businesses aiming to provide multilingual content.

December 17, 2017

This app is great. Not only that, but their support is great. Always get a response with 10 minutes & even on a weekend. If you want to do translations don't even bother looking at other apps Just use Langify.

Isawitfirst Aed Com
United Arab Emirates
10 months using the app
April 18, 2018

Langify is a truly amazing app. Their support is extremely responsive and helpful, solving everything super quick.

Eurotrending
United Kingdom
10 months using the app
Edited September 29, 2018

Thanks for the quick help, great job! I liked a language switch on my site and could not manage it myself, thanx!

reyberi.com sportswear & stickers.

:-)

Rey Beri Sportswear & Stickers
Netherlands
10 months using the app
August 20, 2018

I had some questions about Langify as well as some adjustments to make on the layout of the language selector button. At my complete satisfaction, I can tell that I received full support, very efficient and totally uncomplicated. I'm very happy!

Yihaamiammiam
Switzerland
10 months using the app
September 27, 2019

The best solution to get multi-language on your store + customer support is top-notch. Totally recommend everyone to use Langify. :D

BambooVision
Vietnam
10 months using the app
June 9, 2020

Non-efficient customer support. I tried to uninstall the app and it did not remove all their code. After I contacted them they told me no code was left and that was not true and later they have also realized that. They told me to reinstall the app, then to uninstall, then to install again (I have lost hours with this) I still do not have my problem solved and no reply for over 5 hours.

Cultura Portuguesa
Portugal
10 months using the app
October 18, 2020

Great support efforts from Michael who reacted at 2 a.m. on a Sunday morning to solve an issue with installing the app due to a previous installation.

reacha.de
Germany
10 months using the app
Edited November 2, 2018

The customer support is just amazing! Not so complicated to use, sometimes it does not work properly (or I just don't understand how it works) but again, I just sent an email and then the customer support team did everything for me. This is the first time I see such a good customer support. I definitely recommend this app, you won't be disappointed.

Perifit
France
10 months using the app
Edited September 17, 2018

Great support, we had some misunderstandings at the beginning but they really helped me out eventually, been using the app for a long time and it's very reliable. thanks!

Kewlioo
United States
10 months using the app
Edited August 23, 2020

Best support ever from one person: Sabrina! The 5 stars go to her support mainly for helping with everything that I had to do. Always available and always sharing what went wrong and how could i had fix it.

On another note: Langify(Shopify) unfortunately doenst let you translate our urls. So too bad for our SEO.

Still regarding support a person named Wolf, was not of much help at all. I asked something and he or she basically said that i could, basically, consult their FAQ. When i asked my question i had already searched everywhere and tried to do things on my own. To get that sort of response from a human its ridiculous, a bot could have easily said that. Human support has the responsibility(response+ability) of being much better!

About the app: its sort of easy to use, except when we're trying to translate certain elements that are hardcoded.

Conclusion: everyone at support center should learn from Sabrina, copy her style and try to be as helpful as she is. It makes a world of difference to be her customer or to be Wolf's customer. If I didn't have her support i would probably not be using this app.

Bem Estar Essencial
Portugal
10 months using the app