Overall rating Based on 151 reviews
Faith and Beauty Boutique
It may have been because of the theme I was using but this app slowed down my site and when I removed it, it was still showing up at the bottom. So I had to remove the copy of the theme it was installed on and start over. Also, it didn't translate over anything for me
Hello. Thank you for your review. We are really sorry to hear that you had such a negative experience with the app. I'm sure our support team would have sorted out the situation with the Theme and translation. If you are still interested in making your store multilingual, please contact us at firstname.lastname@example.org or via live chat at https://langshop.app/contact/store-owner (by clicking on the 'chat with us' button). Also, I'd like to assure you that Langshop doesn't make any irreversible changes. It creates a copy of the theme to apply all changes to it, so you can at any time come back to the original theme that you used before installing the app. And even if the original theme is removed, there's a possibility to remove Langshop code from the translated theme. You can find more information at our uninstall guide: https://help.langshop.app/collections/delete-langshop or we can help you with this process if you contact our Support Team.
I have tried to get support severally, but no one has reached out to me. If one is paying a month subscription, the least we can expect is immediate customer support. But that is not the case here. For certain currencies, the currency sign is not showing which is not a good look for customers
Thanks for your review. I'm sorry to hear that you experienced problems reaching out to our Support team. We are highly interested in assisting you with configuring currencies. Please contact us as soon as possible at email@example.com . Also, you can contact us via live chat at https://langshop.app/contact/store-owner ('Chat with us' button). We'll do our best to assist you in the nearest time.
BUYER BEWARE DO NOT INSTALL, WORST APP ON SHOPIFY. I have installed this app and there is no customer support, good luck in contacting them and good luck in having 20 s loading speed after you install it ! BAD BAD BAD APP AND SUPPORT
Thank you for your review. We are sorry to hear about the negative experience you've had with the app. We replied to you immediately, but apparently our response was not delivered to you. Please contact us at firstname.lastname@example.org, via website contact form or via live chat form on the website. We'll be glad to resolve all the issues with the application.
HOSPITALITY & BUTLER
In the description of the app, they mention that there is the possibility of translating images. In fact they have a tutorial on YouTube that gives the steps for this. The problem is that there really is no such option. The only thing that can be done is to assign an extra image per language, but not replace it with another one according to the language.
The technical support response was: "although we say that the option exists, the truth is that you can not ..."
Boutique De Chieuses
oh my god , don't use it , they destroy my store , even if i uninstall it it keep show me a red bar at the top of my store that tell me to install the app (even if i use my store as a guest) and translation button keep showing , i don't know what should i do to remove this sh**t
DRAW!!! The app destoyed my store!!! Don't use it...
How to remove LangShop? Does worked well but i have another plan for my shop:(