Traductor de idiomas: LangShop
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Very bad experience, as after installing the app, customer support asked for staff account to see why the new version is not working, but i found later that a change in the HTML code of the original theme took place, so when i uninstall their app, i found the original theme text is completely flipped, and then i found the piece of code added for this reason, if it is intentionally or not, in all cases they should get my permission for any code change, also when i uninstall the app they should tell me and answer me that they changed the code
Hello. Thank you for your review. We are really sorry to hear that you had such a negative experience with the app. I'm sure our support team would have sorted out the situation with the Theme. Please contact us at support@langshop.app or via live chat at https://langshop.app/contact/store-owner and we'll do our best to improve your experience with us.
DRAW!!! The app destoyed my store!!! Don't use it...
Hi Stefano Bernini!
Thank you for bringing your problem to our attention.
We’re sorry you had a bad experience. We’ll strive to do better.
Best,
LangShop team
I used this app and it did not work! Nothing was translated and I was on it for a week. I don't recommend this app
Hello My Sex Toy Hub store admin !
We are very sorry that you have faced with bad user experience while using our application.
It could be so that you have everything translated in Langshop, but for example the languages were not connected in the Market section, and that is why the translations were not visible on the website.
We really want to get to the bottom of the problem, please give us a chance :)
We have sent you several messages already and looking forward to your reply.
All the best,
Langshop team
BUYER BEWARE DO NOT INSTALL, WORST APP ON SHOPIFY. I have installed this app and there is no customer support, good luck in contacting them and good luck in having 20 s loading speed after you install it ! BAD BAD BAD APP AND SUPPORT
Thank you for your review. We are sorry to hear about the negative experience you've had with the app. We replied to you immediately, but apparently our response was not delivered to you. Please contact us at langshop@devit-team.com, via website contact form or via live chat form on the website. We'll be glad to resolve all the issues with the application.
awful, automatically translated everything in the store, overridden the theme language provided from the developer and replaced it with an awful automatic translation. app shouldn't be in the store at all.
Hello,
I'm sorry to hear that you encountered these problems while using our app. I'd like to highlight that you yourself can select what types of content should be translated. Please contact us as soon as possible at support@langshop.app or via Live Chat and we'll check the options to recover your original translation.
L'assistance semble ne rien avoir a y faire a vos questions.
Je ne conseille pas, en plus de répondre a coté de la plaque, ils ne donne pas de code d'intégration a leur clients.
Ils demandent un tas de questions privées, ce n'est pas profésionnel.
Hello KURT DISCOUNT team.
We are very sorry that you have such an impression about the work of our support team. We didn't have any intentions to make you feel uncomfortable.
Let me note that our application does not provide any integration codes, it is only responsible for translating content from the default language to additional ones. The questions that the support team asks help to better understand your request for a more detailed answer. Please accept our sincere apologies if these questions were personal for you.
Thank you for your feedback. All the feedback helps us to develop our app and improve our work.
Best regards,
Langshop Team.
oh my god , don't use it , they destroy my store , even if i uninstall it it keep show me a red bar at the top of my store that tell me to install the app (even if i use my store as a guest) and translation button keep showing , i don't know what should i do to remove this sh**t
Hi dear Boutique De Chieuses!
Thank you for your review.
We’re very sorry to hear that you had a frustrating experience, but we really appreciate you bringing this issue to our attention, it's very helpful as we're constantly improving our app to bring our customers the best service possible.
Best wishes,
LangShop team