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That's strange, I did not touch the app for months and now, each time I try to open it, I get the message : "oops, something went wrong". That's unfortunate, this app does a good job but now I can't add any new translations. Can you solve it? 6th October - Thanks to their quick reply, I managed to regain access to the app by allowing all cookies, a big thanks to the team. Quick question though : if I need all cookies to run on my browser to access the app, does our customers have to allow all cookies on their browser as well to access the translations?
I would like to apologize for the issue that you have faced. I have created an internal ticket to your shop in order to discuss the reported case.
Our developers have investigated the issue that occurred and figured out that it's related to the browser cookie, not our app.
That's why tho fix the issue, please allow all cookies in your browser settings, so the app can work again.
Depends on your browser it can be done in different ways.
Please find instructions on how to make it happen here
https://help.langshop.app/hc/en-us/articles/4407737159570-Cookies-Management .
Regarding your question, no, your customers are not affected by this requirement.
Also, I'd like to let you know that currently, we are working on the app improvement that will isolate the cookie issue.
If you'd like our Support Team will let you know once this feature is implemented.
It's really important for us to make the app working well and our customers happy.
We are looking forward to hearing from you on the ticket and are always ready to help with any case related to our app.
The application is very complete and is very valid.
I ask the team to delete the codes of the app because I have uninstalled it and I am going to reinstall it later.
I need the technical service to delete all the app code in my template.
Hello!
Thank you for leaving a review!
We are always happy to help :)
Our support team has already replied to your query, we are looking forward to hearing from you.
Kind regards,
Langshop Team
英語をベースに他言語に翻訳を行っております。自動翻訳の制度はまだ至らない部分がありますので、最終的に人の目は必須です。しかし、翻訳のしやすさ、管理のしやすさ、料金のバランスは非常に優れています。サポートも迅速な対応で安心できます。
Thank you for your feedback, and we appreciate your point! We hope that in the near future we will become much better, and you will be even more satisfied with the app! If you have any difficulties or questions, just let us know!
Warm regards,
LangShop team
The App was good to use but i wont my shop just in english thats why i remove. The Support was very very good and helpful. Thanks
The price is quite expensive but it's really perfect and working really well. Also translates the check out page what other applications can't really do. You can translate each page as you want, easy to use, and their support is powerful. Would just miss the functionality to translate with the app checkout x is that would be perfect.
After using and preparing to save the submitted data keeps redirecting causing the shopify backend to crash. It is said to be a shopify server problem, I have changed the comment
Hey there!
Thanks for sharing your feedback. We really appreciate you taking time to leave it. As said during our communication, it was an issue on Shopify end. Hope you are enjoying LangShop now.
Thanks for being with us!
Your friends at LangShop
la traduzione è migliore di altre app pochi errori rispetto alle altre. l'assistenza è disponibilissima a correggere gli errori di traduzione
Thank you for your feedback, it is highly appreciated. Should you have any questions, just let us know. We are always glad to help you.
I have always chosen LangShop for my stores, which already means that the app is very useful and practical.
Responsive support and most effective time but still some of my requests remained unsolved and that's unfortunate. An effort should be made in this direction.
I reserve the 5th star when a solution to my requests will be found.
Bonjour! Thank you for your valuable and detailed feedback. We appreciate your time and interest in LangShop😇
You help us become better! Feel free to contact us👌
molto bella la grafica e linterfaccia e molto carina deve ed e sicuramnet utile a quello a cui io vado in
Ciao Rebirth Store94 !
Grazie per il suo bel feedback!
Siamo lieti che siate soddisfatti e che abbiate avuto un'esperienza positiva con Langshop.
Faremo del nostro meglio per continuare a soddisfare le esigenze dei nostri clienti in futuro.
Cordiali saluti,
Langshop app
It is still in the preparation stage.
However, the support team's quick and clear response was very helpful.
It is a reliable app.