I added DeepL and it translates very well, but it was long to set up all dynamic field. However, I add very good support from the team.
Thank you very much for your words! In case if you will have some questions while using our app feel free to contact our support team!
We are ready to help!
After using and preparing to save the submitted data keeps redirecting causing the shopify backend to crash. It is said to be a shopify server problem, I have changed the comment
Thanks for sharing your feedback. We really appreciate you taking time to leave it. As said during our communication, it was an issue on Shopify end. Hope you are enjoying LangShop now.
Thanks for being with us!
Your friends at LangShop
molto bella la grafica e linterfaccia e molto carina deve ed e sicuramnet utile a quello a cui io vado in
Ciao Rebirth Store94 !
Grazie per il suo bel feedback!
Siamo lieti che siate soddisfatti e che abbiate avuto un'esperienza positiva con Langshop.
Faremo del nostro meglio per continuare a soddisfare le esigenze dei nostri clienti in futuro.
Music to our ears! Thank you for the great feedback. Much appreciated.
As always, we're here 24/7 when you need us!
Review updated: After leaving a bad review on the service, I was quickly contacted by the customer service to solve the problem that was reported.
We're sorry to hear that you've faced such situation.
We've already issued the refund for this charge that you received, since all the charges proceeded on the Shopify billing side, but not directly on your LangShop side. This is a very unfortunate misunderstanding for which we apologize and for the inconvenience connected with it. Would you be so kind to reconsider or remove the review you've left. We really appreciate our customers and every feedback left is really important to us.
A problem has arisen that somewhat diminishes the fun of the app, which is still very good in itself. Apparently due to technical issues, when you update the theme, you lose those translations that are not tied to Shopify sources, but are part of the elements of the theme. The statement from LangShop support is that you have to translate all these elements again. Sad. However, there is an export/import function with which you can import the old translations into the updated theme with a little effort and knowledge of Excel. It's not quite a hundred percent, because only the source texts but not the elements itself can be identified, so this might still transport some errors, but it's better than nothing. I think there should be a way to comfortably save these elements translations without tinkering with Excel and import them back into the updated theme. The day the developers offer such theme translation's backup and restore function, I am happy to refill the 5th star.------------I have tested a couple of translation apps, but this is far the best one I have experienced. As it is not belonging to those that are the most cheapest, but I think the all over features are outstanding in comparison so it is absolutely worth the money. Especially if one put value on the level of quality of machine translation. For me it was most important to use deepl translation, and this in combination with my own glossar to exchange defined terms on the translation-fly. Support is helpful and available immediately, and there are couple of features I can't note here, but for example what was also important for me was the possibility to translate product tags, to be able to use those translations as filters in the frontend. Nice dashboard with translation progress and overview. and many more. I fully can recommend this app!
Thank you very much for the review! We happy to hear that you are enjoying our app and it fits all your needs! Our support team is always here if you need some help!
That's strange, I did not touch the app for months and now, each time I try to open it, I get the message : "oops, something went wrong". That's unfortunate, this app does a good job but now I can't add any new translations. Can you solve it? 6th October - Thanks to their quick reply, I managed to regain access to the app by allowing all cookies, a big thanks to the team. Quick question though : if I need all cookies to run on my browser to access the app, does our customers have to allow all cookies on their browser as well to access the translations?
I would like to apologize for the issue that you have faced. I have created an internal ticket to your shop in order to discuss the reported case.
Our developers have investigated the issue that occurred and figured out that it's related to the browser cookie, not our app.
That's why tho fix the issue, please allow all cookies in your browser settings, so the app can work again.
Depends on your browser it can be done in different ways.
Please find instructions on how to make it happen here
Regarding your question, no, your customers are not affected by this requirement.
Also, I'd like to let you know that currently, we are working on the app improvement that will isolate the cookie issue.
If you'd like our Support Team will let you know once this feature is implemented.
It's really important for us to make the app working well and our customers happy.
We are looking forward to hearing from you on the ticket and are always ready to help with any case related to our app.
Thank you for your feedback, and we appreciate your point! We hope that in the near future we will become much better, and you will be even more satisfied with the app! If you have any difficulties or questions, just let us know!
Good app !
Only 1 issue. it is not possible to filter theme static to see only untranslated words which means if you have 1/2000 words untranslated you must reviews all the 2000 words to find it.
The rest is all working well.
Thank you for your feedback!
We really appreciate and it! Please feel free to contact us in case you need any help. We are always at your service!:)
It doesn't work with all apps. But it gets all the basic stuff done. Great instant support. Now my site is out and I am happy with it. Thank you very much!
Thanks for your review. Our app has a solution to translate the content of most 3rd party apps. Please write to us at email@example.com or contact via 24/7 LiveChat so we could check the details and find the best solution for you.