LangShop AI Language Translate
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Not a good app at all !! Langshop create multiple redirections for each language.
After 1 month of using , i have got more than 13000 redirects and more than 6500 404 pages because of Langshop.
Langshop is not made for SEO ! Technically it works, but your site will have HUDGE problems in terms of SEO.
Hi there, Misciano
Thank you for taking the time to share your feedback — we’re truly sorry to hear about your experience.
We’d like to clarify that LangShop itself does not manage redirects, URL structures, or SEO indexing. The app’s main purpose is to translate and localize text values that are stored in your Shopify store (such as product titles, descriptions, menus, and other translatable fields including SEO).
All redirections and URL behavior are handled by the Shopify platform itself and depend on its native multilingual and domain setup.
If your store generated redirects or 404 pages, it’s very likely related to Shopify’s language subfolder configuration or third-party SEO settings, not LangShop. We recommend reviewing your Shopify markets and domain settings, as incorrect configurations can cause duplicate URLs or broken links.
Our team will be happy to help you review LangShop setup and ensure everything is working smoothly from our end. Please reach out to us directly via in-app chat or email with additional details.
Best regards,
LangShop Team
Amazing app and excellent customer support!
LangShop is an incredible app. Very easy to use and perfect for managing multilingual stores. The interface is intuitive, translations are smooth, and everything integrates seamlessly with Shopify. What really stands out is their customer service; fast, friendly, and always ready to help. Highly recommended for anyone looking to expand their store internationally!
Hi Happy Gentleman team!
We're absolutely thrilled that you love LangShop and appreciate your wonderful words about our support team!
We're always here to help—just reach out whenever you need us!
Best regards,
LangShop team
I’ve tried other apps before, but they were way too complicated to bulk edit using Excel. Langhop is so much simpler and more intuitive, it really saves me a lot of time! I did have a small issue with syncing at first, but thanks to Diana from the support team, it was resolved quickly. Excellent app and great customer service!
Hi Dorina team!
Thank you for sharing your experience with LangShop and your kind words.
We’re delighted to know that LangShop made the bulk editing process easier and helped improve efficiency.
We also appreciate your kind recognition of our support.
We’re grateful for your trust in LangShop and look forward to continuing to support your success.
Kind regards,
LangShop team
The app is very bad for translations. Many many mistakes and they always will tell you that they are not in charge.
Same with their "Glossary" as a converting service. It doesn't work at all.
I wasted a whole year to tell them to fix the bad translations and all they do is to change the text manually.
They charge me extra with cumulative of hundreds dollars useless !!!
They do not agree to make any refund for no service they gave me.
Steer clear of this app, it’s pure danger!
Dea rלובן מור ,
We’re sorry to hear that you feel this way, but we would like to clarify several important points.
All translations in LangShop are performed by integrated translation engines — both standard and advanced — which we’ve explained multiple times in our conversations. The quality of translations fully depends on the chosen engine and the source text. Our support team has always communicated this respectfully and provided examples to help you achieve the best possible result.
Regarding the Glossary feature — it works correctly when used according to the provided instructions. Our agents have repeatedly explained and demonstrated how it functions, always in a polite and detailed manner. Unfortunately, you were not willing to cooperate or follow our guidance during these sessions, and some of your responses to our team were offensive, which we do not tolerate, but still continue to provide you with assistance.
As for billing — no extra charges were ever made beyond your active subscription. In fact, we offered you a considerable discount as a goodwill gesture and tried to find a fair resolution.
During our last correspondence, we once again assisted you with the app’s setup, but you chose not to continue the process. We’re still open to helping you and explaining every function step-by-step if you decide to cooperate constructively.
Please feel free to contact our support team again — we’ll be glad to assist you once more and ensure you get the best from LangShop.
LangShop Support Team
LangShop is a great translation app for Shopify. The interface is easy to use, yet flexible enough to customize and code for specific needs. Big thanks to Diana from support, who was incredibly helpful and made the setup process smooth. Highly recommended!
Hi Cph Muse.COM Team!
Thank you so much for your kind words!
🌟 We’re thrilled to hear that LangShop has been a great fit for your Shopify store and that our interface worked well for your needs.
We truly appreciate your recommendation and look forward to continuing to support your store’s growth!
Kind regards,
LangShop team
We’re very happy with LangShop! The support team is super helpful and responsive. The AI translation feature works great, and having a glossary to manage specific terms is extremely useful. A great app to use for translations within Shopify.
Hi The Mercer Brand (ITP) team,
We are extremely grateful for your feedback!
It means a great deal to us and helps us to understand how we can improve and support you better in the future.
Please feel free to reach out to us if you have any questions!
Best regards,
LangShop team
LangShop is a must-have for any Shopify store owner looking to go global. The setup was incredibly fast, and the AI translations are surprisingly accurate. It saves me so much time and has already opened up my business to new international customers. I highly recommend this app!
Hi Dokinko team!
We're so happy to hear that you're enjoying our app. Your feedback means the world to us!
If you have any questions at all, please do not hesitate to get in touch – we're here to help!
Best regards,
LangShop team
LangShop is the best application in its class. It allows for bulk translations and lets us automate product translations with ease. Compared to other translation apps, this is a huge time saver. The few times when we needed to talk to their support, their live chat was always very helpful.
Hi minink team
Thank you for sharing your experience—it truly helps us improve.
We're delighted to hear that you're satisfied with both the app and our support service.
If our assistance will be needed, let us know!
Best regards,
LangShop team
Actually a useful tool – unfortunately with bugs:
- Meta fields were translated even though they were classified as “untranslatable.”
- These can no longer be cleaned up in the tool.
- Support was contacted five times about this. They have not yet been able to resolve the issue.
- The backend software is very slow; we often get the message “Sorry, something went wrong.”
-> Simple shops should be able to cope with this. The software seems to be overwhelmed by more complex situations.
Hi WeBü Office AG team!
Thank you for your detailed feedback — we truly appreciate you taking the time to outline these issues.
Please let me inform you that we’re aware of the problems you mentioned, and we're actively working on solving them quickly as possible.
At the moment, it's recommended to launch translations directly from the Product section, so the metafield that you set as 'untranslated' will be not be translated while launching the translations.
Kind regards,
LangShop team
Absolutely Terrible Service — Don’t Waste Your Time or Money!
This app has been a complete nightmare. We’ve been reporting a critical bug for over THREE MONTHS with ZERO resolution. Despite paying a premium price, the issue still persists and is wrecking our website, reputation, and sales. Support is utterly unresponsive and incompetent.
If you value your business at all, DO NOT download or use this app. Save yourself the frustration, lost revenue, and headache. This company clearly does not care about their customers or delivering a working product.
Avoid at all costs.
Hello welzo,
Thank you for taking the time to share your experience. We are truly sorry you’ve been dealing with 500 Internal Server Error and understand how critical a fully functioning site is for your business.
We take every report very seriously and want to get this resolved for you as quickly as possible.
We’ve conducted a thorough review on our end and want to share our findings:
- We can confirm that Langshop operates strictly through Shopify’s public API and Theme App Extension - no hidden or undocumented methods are used.
- Our logs show that your Theme App Extension is currently disabled. When it’s off, Langshop can’t interact with your theme or trigger any changes that would lead to a server error.
- A 500 status code signifies an internal server issue within Shopify’s infrastructure. Since our requests conform to Shopify’s documented workflows, and consistently succeed in other stores, the root cause is almost certainly on Shopify’s side.
- Langshop operates strictly within the boundaries of the official Shopify API. We do not have access to or visibility into Shopify’s internal page rendering processes, nor do we possess tools that would allow us to diagnose such server-level issues independently.
With that information, we will continue collaborating directly with Shopify’s support team to ensure they have everything needed to diagnose and fix the server-side problem.
Thank you for your patience! We will keep you updated on our progress and appreciate the opportunity to set things right.
Best regards,
LangShop team
