LangShop AI Language Translate
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I had a problem with the app, but the problem has been handled very well by the team of Langshop, Good job!
Good day, King Amsterdam team,
Thank you for your feedback!
Our support team is always happy to handle any issued related to the app.
We are glad to help :)
We will reach out to you soon once the reply about the issue is received from Shopify!
Yours sincerely,
LangShop app
Update 14.04.2022
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A problem has arisen that somewhat diminishes the fun of the app, which is still very good in itself. Apparently due to technical issues, when you update the theme, you lose those translations that are not tied to Shopify sources, but are part of the elements of the theme. The statement from LangShop support is that you have to translate all these elements again. Sad. However, there is an export/import function with which you can import the old translations into the updated theme with a little effort and knowledge of Excel. It's not quite a hundred percent, because only the source texts but not the elements itself can be identified, so this might still transport some errors, but it's better than nothing. I think there should be a way to comfortably save these elements translations without tinkering with Excel and import them back into the updated theme. The day the developers offer such theme translation's backup and restore function, I am happy to refill the 5th star.------------I have tested a couple of translation apps, but this is far the best one I have experienced. As it is not belonging to those that are the most cheapest, but I think the all over features are outstanding in comparison so it is absolutely worth the money. Especially if one put value on the level of quality of machine translation. For me it was most important to use deepl translation, and this in combination with my own glossar to exchange defined terms on the translation-fly. Support is helpful and available immediately, and there are couple of features I can't note here, but for example what was also important for me was the possibility to translate product tags, to be able to use those translations as filters in the frontend. Nice dashboard with translation progress and overview. and many more. I fully can recommend this app!
Thank you very much for the review! We happy to hear that you are enjoying our app and it fits all your needs! Our support team is always here if you need some help!
Love this app!
Very satisfied with the support, they replied very fast with proper solutions.
Highly recommend !!
Among the different apps to translate I choose LangShop and I'm very happy with my choice. It was easy to translate my store, there are many tutorials on their web and when I have needed help directly from them, they gave me the solution immediately. So, for now, Langshop deserves a 5-star review. Keep working like this, guys!
Hi Soniaalinsart,
It is really nice to hear such words about our product. Our Developers and Support Team will do their best to keep up with your expectations and make the app better for you and make your international sales grow 🌱.
Best wishes, Taras.
Good app !
Only 1 issue. it is not possible to filter theme static to see only untranslated words which means if you have 1/2000 words untranslated you must reviews all the 2000 words to find it.
The rest is all working well.
Thank you for your feedback!
We really appreciate and it! Please feel free to contact us in case you need any help. We are always at your service!:)
Kind regards,
LangShop Team
Very little support. The translations to spanish were poor and we had too many edits that it wasn't worthwhile. Moreoever, once we deleted the app, it screwed up checkout of many of our products. They were unable to provide a full uninstall and told us to hire a web developer to fix their broken app. I was shocked this app is still on shopify app store.
Hi bighammerwines.com team !
We are very sorry that you have bad experience while using our application.
Please note that our app offers different ways to translate the content, but not only the machine translation, like DeepL and Google PRO integration, and an opportunity to order the translation from the Agency Translation.
Also, we already figured out with you and Shopify support, that it was not our app which screwed up the checkout page. From our side, we've provided you with the guide how to fully remove our app from the store.
Once again, please accept our sincerely apologies for all the inconveniences you have faced with.
We hope you could get back to us via email, and we can come to an agreement on this matter.
Best wishes,
Langshop team
Auto Translate makes my site stupid, this app might be cool for general stores with little porduct variants , but for stupid for specialized industries
Hi! So sorry you haven't taken a moment to shoot us a message. We have several options for translations starting from default drivers and going up to Pro translations and even agency translation services.
Our app is a one-stop-shop for all translations your store might need. Just give us a ping if you feel the translations are not perfect.
Hope to win you back sometime near :-)
Thanks again!
Best app. Services profesion. Fast help if you have a problem. I recommend professional team doing their job well.
This software is quite expensive but the service is poor. most cases no working well and answers always like machine, you have to spend a lot time to learn and ask and wait by yourself.
Hi Daytrends store admin,
Thanks for sharing your feedback!
It's really sad to know that you had a negative experience with our application and service.
We apologize that our service did not satisfy your expectations. Your feedback helps us do better.
Please feel free to reach out to support@langshop.app or LiveChat with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us a chance.
Kind regards,
Langshop team
Amazing support !! They took the time to help us. We had other translating app but this one is by far the best. Thanks for the help
Hello Pomgo.
Your feedback is wonderful, thank you!
We are pleased to see that our app and service fits your needs :)
Our Support Team is always ready to help if any questions occur.
Have a nice week.