LangShop AI Language Translate

LangShop AI Language Translate

Recensioner (712)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 20 september 2023

I want to start this review by saying that this app is 100% worth trying just for the dedicated support and the importance that the langshop team gives to any customer who encounters problems. I had a rather complex problem and it was resolved within 2 days by the team. Whereas other apps would blame shopify or other excuses( it happened to me).

PRO list with things that I like at this app and why I continue to use it:

-The translation quality, the app is super user friendly, it's the only app whose interface is easy to understand and where I don't get lost in the settings, also they use the same translation AI as the other apps, the part I like about this app is that it has DeePL integrated in it, which is super good for stores selling in countries with different languages.
One thing to point out and note by me is that for the translation to be as accurate as possible you need to get the punctuation right and the product names not to be spelled out in capital letters, otherwise the AI will consider them brand names, the app will translate any word and phrase if you follow the simple rule above, otherwise you run the risk of it not being so accurate but the problem would be with the original content, not the translation.

-It has a great design and lets you customize the language switch button as you want, I tried it on other apps but this feature was quite limiting, which is a plus for Langahop.

-The cost I consider relatively cheap, considering that with only 30 dollars it translates for free in 5 languages and you have no limit to which words or characters it translates.

-Customer support and customer care is 10 stars, they really care about their customers, which surprised me as they always helped me with different questions and queries.

Cons arguments to use this app I didn't find, many say it translates slow (I find it quite ok, they translated 250 products in 8-10 hours). I from previous experiences with other apps it has about the same speed, but accuracy of translation is more important than speed for me, that's why for me I can't consider it a con, but it depends on each one, it's a subjective thing as one is willing to wait.

LuxelyLight
Rumänien
5 månader användning av appen
Aheadworks svarade 20 september 2023

Hello LuxuryLight team,

Your review made our day! Thank you for taking the time to share your experience with us in such detail and for rating us so highly.

We value your input and are always happy to hear from our clients!

Feedback like this especially motivates our team to develop and delight our users! We are glad that your experience is positive and that you rate the functionality of the application so highly.

We have forwarded your comments to our team so they can enjoy the good vibes too!

We look forward to serving you again in case of any questions or clarifications!

Best regards,
Langshop Team.

4 juli 2019

The best thing is the support staff, specially Mr. Sergey Kochetov, they are very professional in coding and tracking errors, and that is what one should look for in this technical field. The overall method of translation is good and currency converter is also good. I wish the chat option was open 24/7 so the issues can be solved as soon as a client send request. I hope they do it soon.

Billam Loom
Saudiarabien
5 månader användning av appen
24 oktober 2019

IGNORE NEGATIVE REVIEWS
These guys are on the ball. immediate customer service.
Helped me set up during the trial period! Did massive changes to help me.
Absolutely brilliant for multi-language and multi-currency!!!

Lacuna Kitesurf
Sydafrika
5 månader användning av appen
21 januari 2020

My website had some complexities that obliged us to be creative to completely translate the whole content. I cannot say enough about the quality of the assistance I received from Taras and Sergey. They had the patience of Gods! I asked for their help many times and their support was par excellence.

Esprit de l'Himalaya
Kanada
5 månader användning av appen
8 augusti 2022

Superbe application ! Simple et efficace à utiliser, le service client est très fonctionel. Merci à Égor pour sa précieuse aide

mypettypaws
Frankrike
5 månader användning av appen
Aheadworks svarade 8 augusti 2022

Hello!
Happy to hear that you are satisfied with our app!
Feel free to contact our support team if you face any issues!

Best regards,
Langshop Team.

10 april 2023

Great and fast help from support manager Olga. She gave me some ideas and I definetly want to continue to use the app. Thank you!

UNISNACKS
Slovenien
5 månader användning av appen
Aheadworks svarade 10 april 2023

Thank you for your kind words, UNISNACKS Team!

We’re grateful for your feedback! It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.
We look forward to the next time we’re able to serve you again.

Have a wonderful day!

Best regards,
LangShop team

22 januari 2022

The customer service was so helpful! Great application! Helped to translate everything perfectly. Would recommend it!

Makani
Tyskland
5 månader användning av appen
Aheadworks svarade 22 januari 2022

Thank you very much for the review! It's very crucial for us to see the feedback from our customers in order to constantly develop and meet their needs!

7 februari 2021

It is impossible to write otherwise: the best support I have encountered on Shopify. No matter who you talk to, it's always great. Very good translations of the store. The best application in this category and the best support. If I could, I would give 6 stars.

gOLD
Polen
5 månader användning av appen
Aheadworks svarade 7 februari 2021

Thank you sooo much for these warm words. We're really happy to be a part of such a great products' spreading process through this multilingual world.

Best wishes to you and your business, appreciate your feedback very much. It keeps us going ahead to be better every day.

4 november 2020

App does what it's meant to. The auto translation does not compare to a native speaker, we cannot use it for any of our native languages. Which is alright because the translation is faily straightforward. Support and customer service are the reason for the 5 stars. They will make sure to help you through any issues.

Steelmonks
Tyskland
5 månader användning av appen
Aheadworks svarade 4 november 2020

Thank you very much for your informative feedback! We really appreciate your time and your words, which help us to become better! We are always ready to answer your questions ;)

14 mars 2021

Great App, excellent customer service!! Couldn’t ask for better. We have had some problem with this app but customer service team tackled the issue very well. Thank you Dayana Nezhura!

Scobl
Storbritannien
5 månader användning av appen
Aheadworks svarade 14 mars 2021

I’d just like to thank you for taking the time to write this kind review and being so open with us! I'm happy that we were able to resolve all cases. If there's anything else we can do to help, please let us know ;)

Warm regards,
Dayana Nezhura