LangShop AI Language Translate

LangShop AI Language Translate

Recensioner (714)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 29 juli 2023

*** UPDATE : They say that their customer service is available 24/7, but since I've left this review, they've removed any chat/support contact button from my account, as revenge. Considering the fact that you cannot do any change without the help of customer service, based on this non-user friendly app, I'm telling you, DO NOT CHOOSE THIS APP.
Made one of the biggest wrong decision by choosing this app. Now most of my translations is stuck with this app, and if I were able to read the reviews before, I would have chosen differently. Been using this app for about 6 months. EVERY time we want to update anything, because the software is the opposite of user-friendly, we have to ask customer service, who respond 50% of the time, and when they do, they usually tell you that there's nothing they can do on their end, so you should just figure it out yourself. If you want to bulk edit more than 5 products, you need to use their import/export feature, which takes about 5-7 days to import, and 5-7 days to export. So hopefully you're in no rush, because it will take a decade to get your bulk changes in place. Every time you change something on the main version of the website, you'll have to go directly into your website code, to figure out where it's precisely located in the code of your theme, to then locate it in their app. There's no way to just type a word and they will tell you where the translation is - almost need a degree in computer science to get this working. I've received threat of removing the app if I left a bad review, which I'm doing anyway, since I'm fed up with everything. Also why you won't see a lot of negative reviews - they will remove any of your content if you leave a negative review of their app. Do yourself a favor, and don't choose this app, there's a million other one, and I wish someone would have told me this before I choose this one.

Koop
Kanada
Ungefär ett år användning av appen
Aheadworks svarade 21 november 2022

Hello Koop Team.
Our team is really sorry to hear about your experience and that you were let down by our app.

We sincerely regret that this trouble made you doubt the quality of our application and service in general. We try to do our best to improve our customers' experience!

We strive for excellence in customer service, but it’s clear we missed the mark in your case.

In case any questions will occur- feel free to contact us in our chat or email Our support service is available 24/7 and always glad to assist

Best regards,
Langshop Team.

17 november 2016

Looking for a multilingual app for shopify? look no further:) this guys are awesome, fast support, very helpful. instant replies, etc.

oh and.....obivously...all working perfectly :D

4end
Slovenien
Mer än ett år användning av appen
Redigerat 16 juli 2020

Customer service is soooo helpful!!! I cannot let go of this APP!
If I could, I want to chose each language flag design. EX) UK flag to US flag in English.

Pampshade -Bread Lamp- OnlineShop
Japan
Mer än ett år användning av appen
21 april 2020

I've used several translating apps but by far this was the best app I've used! I had a problem, but I made an appointment and the problem was solved real smoothly. Thank you

Rora
Japan
Mer än ett år användning av appen
4 april 2017

Great app
Works Fine
Simple to operate
Gives the options for auto translate and manual translate

Logical Space Design
Italien
Ungefär ett år användning av appen
22 mars 2020

Great app. Great customer service as well as a good product which is easy to use for people who are not good with technology. There are also ways to customize for people who are good at it. Chat/email customer support very useful. Thanks langshop.

ADELLINE
Sydkorea
Ungefär ett år användning av appen
Redigerat 7 december 2019

分からないことがある場合、チャットかメールで質問すれば、とても親切に、根気よく、対応してくれる良いスタッフの方々。(日本語対応スタッフはいないと思うが、google翻訳でなんとか理解してくれます。)
アプリの機能もとても良いと思う。日本の人にもおすすめできるアプリです。

tametsu sugametsu
Japan
Ungefär ett år användning av appen
13 april 2022

So far so good. Easy to use, very user friendly. I have not had any trouble with it so far. Will keep updating as I get more aquinted.

Brimbury
USA
13 dagar användning av appen
Aheadworks svarade 14 april 2022

Thanks for taking the time to share your experience.
Appreciate you for choosing Langshop.
Our Support Team is ready to help 24/7. Please feel free to contact us in case any questions about our app occur.

Best regards,
Langshop Team

16 oktober 2020

This app helps translate all parts of my store, including checkout process. Very useful, and the whole translation is automatically finished, very easy to set up. Support team react quickly and do solve my problems.

wednesday bus
Hongkong SAR
13 dagar användning av appen
Aheadworks svarade 16 oktober 2020

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as a 5-star as we strive to provide just that for all our customers.

24 november 2020

Dayana Nezhura was very helpful!! i was finding it a little complicated when i asked for her assistance she never hesitated to assist me straight away. she was a star and placed what i needed on my website exactly where i needed it and how i wanted it. brilliant customer service.

CONSPICUOUS GALORE
Storbritannien
13 dagar användning av appen
Aheadworks svarade 24 november 2020

Thank you so much for taking the time to leave us this amazing review ;) We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! So thanks for your kind words, and I look forward to seeing you again!

Warm regards,
Dayana Nezhura