Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
13. september 2023

Very good and easy to use app. Service is almost amazing, was able to resolve my issue quickly.

GAS Hardware Tech
USA
Cirka et år bruger appen
28. august 2023

I've stumbled upon an app that has completely elevated my website creation process. Not only does it offer sleek and customizable design layouts, but its standout feature is the impeccable customer service.

The app's design templates enabled me to craft stunning websites with ease, thanks to its user-friendly interface. What truly impressed me, however, was the customer service. The response time is astonishingly quick, and they don't just fix issues – they are dedicated to ensuring that your concerns are fully resolved.

In short, if you're looking for an app with exceptional design options and unbeatable customer service, this is it. It has transformed my website creation journey, and I can't recommend it enough.

LabourGuardSolutions
Storbritannien
2 måneder bruger appen
14. august 2023

Super easy to set up and maintain. Friendly staff, that quickly helps with your questions and problems. I messaged about a problem that I had and Caroline fixed it within the hour with very little hassle.

Beggs Family Farm
USA
Cirka et år bruger appen
Redigeret 29. maj 2023

I has some issues with the free plan Caroline was helping was able to help me go through that I now use the premium plan

Alfa Food Service
Canada
Mere end 3 år bruger appen
4. juli 2023

If I could give this a zero rating I would. We wanted to test out the app, and while we initially found it somewhat helpful, our shop speed seemed to significantly be reduced with the templates we did implement. Then with recent functionality updates in our Shopify theme, we no longer needed to rely on the few pages we were using. Admittedly, given we'd used it very little initially and then weren't applying any of the templates after our theme upgrade, we should have just removed it right away. Then we got hit with the yearly auto-bill without any notification. Within a few days of the yearly renewal we asked about receiving a pro-rated refund. We were advised to downgrade to the free version, which we did immediately, and that someone would be in touch about a refund. When the billing team member reached out we were told that if we had canceled within 30 days we could have gotten a refund, but as we had not just signed up (because this was an auto-renewal, not a 1st time billing cycle) that they would not refund us even though we hadn't been using the app. The reason they gave... "Please understand that we also need to pay for support, system maintenance & a ton of other costs to keep the app running." So basically, they want you to pay for a platform that you are not using. They also put the blame on Shopify for not notifying about the impending auto-renewal and said Shopify is responsible for the billing. I initially pointed out that the policy was ridiculous as we were in fact within 30 days of the current billing cycle, and I have since responded with details Shopify provided regarding app developers control of billing/reunds, and Layout Hub has not responded. So do not sign up for a yearly plan unless you have tested the app fully and know you will utilize it fully because you will not get a refund if you decide after a couple of months (or when you realize you've just been auto-renewed) that you are not getting enough use out of the app.

Perlier
USA
Cirka 2 år bruger appen
9. august 2023

Perfect experience. Been working very well for all my online businesses and the customer support is mind-blowing. They fixed my issue within 1 MINUTE. I sincerely thank @Caroline for fixing my issue, and the whole LayoutHub team for making this app.

Verse
Holland (Nederlandene)
9 måneder bruger appen
7. oktober 2023

customer support team is best. they are available for helping us always specially #caroline she is very helpful and always there for my help

URBANE
Indien
7 måneder bruger appen
10. juli 2023

Caroline was very helpful and solved my problem straight away
The app is good so far
I need to have a good look to see what else it offers

lily grace boutique LTD
Storbritannien
9 måneder bruger appen
10. september 2023

I love using LayoutHub. It's very easy to use and helps me add extra pages with professional looking designs. It's definitely worth trying! And the support team is very responsive and skilled!

AccentYourself
USA
4 måneder bruger appen
Redigeret 17. juli 2023

thanks a lot for all team especially Caroline
thanks for your good help to me
I hope I can do best with your great application
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and again you have a greet team ..Emma ... and especially Caroline
thanks a lot

seamsemmart
Egypten
7 måneder bruger appen