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The customer service is 24 hour and very helpful while the apps it self is easy to understand and have many template that very usefull
First time using this app. Caroline was helpful and thorough with all of my questions. Appreciate it.
Just started using LayoutHub yesterday and so far support has been fabulous and the dashboard a lot more intuitive than competitor apps.
It's a nice app, easy to use and great value for money. Very efficient help desk, with a quick response. I had small issues with the mobile version, but they were sorted pretty fast by support.
Thank you for your review and give us a chance to help you ;)
I like how this app elevated the look of my website. It is very user friendly and the chat support is so quick to respond. Jade of Layout helped me a lot and I appreciate her quick turnaround.
I just created a beautiful custom page, but I did find there were some elements of the blocks that I could not edit without going into the CSS - things such as colors, etc. However, the support was excellent and was able to quickly go in and make edits for me. Will be using it more going forward.
Great App! Prompt response and quick resolution of issues. It greatly helped me to create a beautiful landing page in no time. Highly Recommended!!!
This app is good if you are a beginner to Shopify and you want to make a decent looking website. There is not a lot of customization you can do with the individual sections they give you without paying, but overall user experience is good and I really like the customer service that comes with their chat-room.
After uninstalling, I kept getting a liquid error. Co Nguyen was really sweet and reached out to me. The service is awesome.
Dear Annataa,
We sincerely apologize that the application did not meet your needs and for the issues you got when uninstalling the app.
About the liquid code error on your store, did you delete the app right in Shopify without resetting to the default theme in our app?
When you install our app to your store, we will have to embed some code in the theme to make the app workable on your store. So when you delete or uninstall the app, please follow our document on how to uninstall the app to delete all code from your theme. Here is our document https://docs.layouthub.com/user-guides/uninstallation
We have sent you a collaborator request, please accept and give us a chance to assist you to solve the issue so as not to affect your site.
Sincerely,
LayoutHub Team
Relatively easy to use - created a lovely page BUT using the free plan there is a very unattractive logo & link that is compulsory to show in your menu - enough for us not to use the app at all. Despite creating a good looking page. The first level of paid plan is $15/month which is just too great an expense for a start-up that only wanted to tweak one page.