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Super helpful and quick to respond.
Dear Andrew,
Thank you so much for sharing your wonderful experience with LayoutHub! Our team is committed to providing the best possible experience, and it means the world to us to know we made such a positive impact on your project.
Best regards,
Duke | LayoutHub Customer Success Team
The problem was solved very professionally and very quickly!
Dear Dimii,
I'm Cass from support team. Thank you so much for your kind words.
If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Cass | LayoutHub Customer Success Team
Fantastic customer service
Dear SimTech Golf,
We’re so grateful for your positive review! It’s fantastic to know Beae is supporting you with your landing page creation. Your words of encouragement mean so much to our team.
Best regards,
Cass | LayoutHub Customer Success Team
The service is so good. Their customer support will help you add/code so many different things into your website and they make it so easy for you.
I can't say enough about how good the help team is. I literally sat down for hours with them and made minor adjustments to my page until it was perfect. Cass was the one who helped me with this and they were super friendly the whole way and a pleasure to work with. Jessie also helped me at some points previously and was super friendly and helpful as well.
I am someone who cares deeply about attention to detail, but so many themes are limited in how you can customize them, so having support team like layouthub that helps edit the little things and make sure everything is perfect is huge for me.
Dear Logan,
I'm Cass from Layouthub app.
Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
Thanks for the help!
Hi there,
You're very welcome! We're always happy to help. If you have any other questions or need further assistance in the future, don't hesitate to reach out.
Jesse
LayoutHub Support
The service from the chat was amazing, very helpful! Thank you so much
Hi there,
Thank you for the kind words! Positive feedback like yours motivates us to continue providing excellent service through our chat support.
Jesse
LayoutHub Support
Thanks Cass so much for helping me, all problems were solved quickly
Dear Nam,
We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.
Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.
Cass | Layouthub Customer Success Team
LayoutHub has unmatched customer service compared to any other app that I've used on shopify or wix. They are always around 24/7 to answer any questions within a minute or possibly 2. Ive had a hell of a time figuring out how to build on Shopify because it seems to be way more difficult than Squarespace but Layouthub has truly made it possible. Thanks to Jesse and their whole team!
Hi there,
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with LayoutHub and that our customer service has exceeded your expectations. Providing prompt assistance and support is our priority.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience with LayoutHub continues to be exceptional!
Best regards,
Jesse
LayoutHub Support Team
I had an issue with one of the images on my site and I contacted customer service via chat. Cass was very friendly and so helpful. They fixed my issue very quickly and I appreciate that. thank you! 5 Stars!
Duke is the best!
I love working with him, he offers great solutions and is able to work with us when something doesn't work. He definitely thinks outside of the box and is able to turn around a problem quickly.