Reseñas (2.981)
Refinar
-
Por calificación
Kian was great and helped me with exactly what I needed.
The service from the chat was amazing, very helpful! Thank you so much
Hi there,
Thank you for the kind words! Positive feedback like yours motivates us to continue providing excellent service through our chat support.
Jesse
LayoutHub Support
Great app and fantastic support via the live chat!
Dear The Honest Bottle,
Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
il servizio è molto disponibile e disposta ad aiutare per qualsiasi cosa
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team
Got so much help and did exactly what I asked! Highly recommend!
Hello Lori,
I'm Cass from LayoutHub Team. I hope you have a great day.
Thank you for your kind words! We're thrilled to hear that you find Layout Hub and our team very helpful and fast. Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.
If you have any questions or need further assistance, please feel free to reach out. We're always here to help!
Best regards,
Cass | LayoutHub Support Team
Great page builder with a lot of options.. great support specially Cass, very friendly !
Dear Laura,
I'm Cass from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Cass | Customer Success Team
Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.
My suggestion: Just call the app "500 Server Error", would be more honest.
The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)
Hi there,
First we are very sorry for your bad experience with the app.
Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024.
Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email support@layouthub.com and send us the invoice.
Thanks and again we are very sorry for your bad experience with the app.
Best regards,
Anthony | Layouthub support team
The customer service team is amazing; they are thorough and assist with every single detail or issue that you have.
Kian was an amazing help !
Hi there,
It's Kian from LayoutHub Support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
Kian | LayoutHub Customer Success Team
duke from layouthub really helped me with my problems! Excellent support! I would recommend it
Dear,
I'm Duke from support team. Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | LH Customer Success Team