Reseñas (2.984)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 9 de septiembre de 2022

The support team of the app is real great. I wanted to ad something to the code for a better appearance and Andy solved my request in a few minutes. Another day Saul was very helpful. Actually the whole support team is very helpful an quick!

Silent4
Austria
Alrededor de 1 mes usando la aplicación
10 de marzo de 2021

I've used other layout apps before, but layouthub gave me the best results and it was super easy to use :) I requested assistance on my layout and recieved help immediately. They even offered to fix the problem for me. Thanks so much layouthub! 100% recommended

Astralis Creative
Corea del Sur
Alrededor de 1 mes usando la aplicación
11 de junio de 2021

Superb customer support! The app itself is very easy to use and could really improve my conversion rate with ease!

Gravity Skincare Thailand
Tailandia
Alrededor de 1 mes usando la aplicación
4 de diciembre de 2022

a great app and a amazing customer support. I had some issues and got help in a heart beat! Thank you so much!

Vintialaza
Austria
Alrededor de 1 mes usando la aplicación
2 de diciembre de 2020

This App is really well structured and the support was very helpful. Everything is perfect thus far!

One Source RV
Estados Unidos
Alrededor de 1 mes usando la aplicación
16 de junio de 2021

Very simple to use, and nice assistance. They can support you very quickly and efficiently. Recommended!

Prologo
Italia
Alrededor de 1 mes usando la aplicación
4 de julio de 2023

If I could give this a zero rating I would. We wanted to test out the app, and while we initially found it somewhat helpful, our shop speed seemed to significantly be reduced with the templates we did implement. Then with recent functionality updates in our Shopify theme, we no longer needed to rely on the few pages we were using. Admittedly, given we'd used it very little initially and then weren't applying any of the templates after our theme upgrade, we should have just removed it right away. Then we got hit with the yearly auto-bill without any notification. Within a few days of the yearly renewal we asked about receiving a pro-rated refund. We were advised to downgrade to the free version, which we did immediately, and that someone would be in touch about a refund. When the billing team member reached out we were told that if we had canceled within 30 days we could have gotten a refund, but as we had not just signed up (because this was an auto-renewal, not a 1st time billing cycle) that they would not refund us even though we hadn't been using the app. The reason they gave... "Please understand that we also need to pay for support, system maintenance & a ton of other costs to keep the app running." So basically, they want you to pay for a platform that you are not using. They also put the blame on Shopify for not notifying about the impending auto-renewal and said Shopify is responsible for the billing. I initially pointed out that the policy was ridiculous as we were in fact within 30 days of the current billing cycle, and I have since responded with details Shopify provided regarding app developers control of billing/reunds, and Layout Hub has not responded. So do not sign up for a yearly plan unless you have tested the app fully and know you will utilize it fully because you will not get a refund if you decide after a couple of months (or when you realize you've just been auto-renewed) that you are not getting enough use out of the app.

Perlier
Estados Unidos
Alrededor de 3 años usando la aplicación
25 de febrero de 2021

Not hard to use and great customer service. I highly recommend using it to create additional pages.

Stones & Styles
Estados Unidos
Alrededor de 1 mes usando la aplicación
23 de enero de 2021

Their customer service is Outstanding, Excellent services. Dilys has helped a lot while I facing any kind of problem in doing my pages. Never met such kind and helpful customer service, especially that beautiful inside and out. Supreme!

Good Life 360
Malasia
Alrededor de 1 mes usando la aplicación
3 de marzo de 2020

I am not technical so I am searching for apps that can help me built a webshop that still looks good but is easy for me. Layout hub is super easy to use for me, it is simple but with many options! If you want something changed or different you can contact them and someone responds super fast! I would recommend this app for everyone!

WOBDESIGN.co
Países Bajos
Alrededor de 1 mes usando la aplicación