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The customer service is very good Andy, in particular, is smart and AMAZING! I'm still waiting for the dev to solve my issues. If this app were updating its section it was perfect
They need to update the templates according to Shopify
Hi
Thank you for your review and I'm sorry to hear that. Hope you understand we are always happy to help you as much as we can to the extent that the app can meet, even our entire team spent a lot of time for you and helped you a lot in customizing the store from month to month. A lot of customer have used and satisfied with our app, they are satisfied with the features that the app brings. But for you, you are asking for some new features that are too advanced and new designs that highly personalized, even beyond app's limits. And this is really not fair for us when you leave the bad review just for reason we can't do what you ask. Please know we’d like to make this right for you but we don't have enough human to support you that way please.
Again, thank you for your understanding! Also our support team always welcomes you!
Emily was amazing! Patient and guided me throughout my entire setup of my templates. Very helpful and would recommend this app!
I am currently using this app to make my website. I used it for OUR STORY SECTION for my page www.Vembroideries.com. I like the simple and clean layout options. I like that I can play around with the view mode for laptop, ipad and phone. There were a few things that needed to be fixed. Emma from the Layout hub's customer support was supper helpful and went beyond to resolve the minute details promptly. The end result is exactly what I want.
Thank you Caroline and Dilys! Received prompt response and helpful support from their technical team. LayoutHub is also great for building beautiful pages! Really recommend!
Initial difficulties were solved directly by the support. No long waiting times. You get help directly as soon as you write to them. Always nice and kind
LayoutHub is an excellent app for custom pages! It's pretty easy to use, and it has awesome templates. I have used the live chat to get a few things fixed, and the support was terrific! They were easy to talk to and fixed the issues in minutes. Best support I have had from a Shopify app.
I have used this app, and it's very good if you have a single product website, and you don't have more than a total of 10 pages for your website. Then you can use BASIC plan for that, and they do have customer support team to solve all your problems, the only problem which I faced is sometimes they reply little late, but when they do they solve all your problems. Whenever I get into some trouble, Emma & Lucy, their support team member are always there to help.
I think this is a really user-friendly page builder app. It's easy to navigate, the changes are instant on Shopify, and the live-chat feature is so helpful! I can ask their help agents to code something I wouldn't normally know how to do, and it's done in an instant. Works great!
Truly great experience, have used them for more than one of my store. Dilys & Maria are god sent. They need a raise. So helpful.
I have this App on my website for more than 2 years already because it's super hard to have beautiful pages like About me without a third app and I've tried a fair share of Apps like this one before and this is the first one I actually really love designing in and it's super easy to edit and everything. And I just today had a little problem when my editing page haven't load properly and their support is the best! I was connected to Caroline and she helped me in a few minutes so now I have it loading again! She definetly is super nice and helpful so thank you to her! 10/10 reccommend the app.