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best customer service! had a prob with a section and it was resolved easily by Cass - Customer Service. two thumbs up! Should get a raise :D
Dear Zai,
We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.
Best Regards,
Cass | Customer Success LayoutHub Team
I had an issue with one of the images on my site and I contacted customer service via chat. Cass was very friendly and so helpful. They fixed my issue very quickly and I appreciate that. thank you! 5 Stars!
Best customer support. ALWAYS respond quickly and help. With this app, it's easy to create templates and make a hell lot of work easy.
Thank you, Duke and all the team.
Hi Ishu,
Thank you so much for recommend the app to other customer. If there’s anything you need, don’t hesitate to reach out—we’re here to help.
Duke | LayoutHub Customer Support Team
LayoutHub has unmatched customer service compared to any other app that I've used on shopify or wix. They are always around 24/7 to answer any questions within a minute or possibly 2. Ive had a hell of a time figuring out how to build on Shopify because it seems to be way more difficult than Squarespace but Layouthub has truly made it possible. Thanks to Jesse and their whole team!
Hi there,
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with LayoutHub and that our customer service has exceeded your expectations. Providing prompt assistance and support is our priority.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience with LayoutHub continues to be exceptional!
Best regards,
Jesse
LayoutHub Support Team
LayoutHub has made my Shopify experience so much better. The customizability is top notch. I've ran into a few issues, but their support team is the best and always is able to help me figure out the issue.
i recommend layout hub to others because it is very simple to use and if you need any help you can talk to staff and they will help you. Also the staff is very nice, this person named Cass helped me a lot through my journey of building a website, truly a masterpiece.
Dear Syaire,
Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us whenever you need.
Best regards,
Sophie | Customer Success Team
I've been using LayoutHub for two websites now, and it has been an absolute game-changer for both! The platform completely transformed my profiles, making my sites look more professional and visually appealing. It’s user-friendly and offers so many great design options that helped me achieve exactly what I wanted.
What truly sets them apart is their customer service. They are always incredibly responsive and go above and beyond to help with any questions or issues. Today, I had the pleasure of working with Cass, and she was amazing! She was so patient and kind, ensuring all my concerns were addressed and guiding me through the process. Her support truly made the experience seamless.
Highly recommend LayoutHub to anyone looking to elevate their website!
Dear Lucile,
Thank you for your detailed feedback regarding our services. We deeply value the trust you place in us and sincerely appreciate your willingness to share your thoughts. Your insights are vital for us to enhance our offerings and ensure our services meet your expectations.
We are dedicated to continuously improving our services and your feedback is instrumental in guiding our efforts. Thank you for your continued support and patronage. We eagerly anticipate serving you again soon.
Sincerely,
Cass | Layouthub Customer Success Team
Sophie was very knowledgeable and patient with me as I asked her one question after another. She took the time to let research and then get back to me and let me know with instructions or videos on how to resolve issue. Her patience gave me the mind to continue on to get online store up and running as soon as possible and I thank her for being responsive and not allowing our conversation to get dropped into the oblivion..:-). Thanks so much!
Dear,
I'm Sophie from Layouthub app. Thank you very much for taking the time to leave this truly meaningful review.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Sophie | Customer Success Team
Good app!
Dear John,
I'm Cass from LayoutHub. Have a great day !
We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.
Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.
Cass | Layouthub Customer Success Team
Very prompt and helpful! I was in a pickle with getting my layout to update on my website and Dominique was able to make the changes for me in no time!
Hi there,
It's Dominique here from LayoutHub support team, hope you are doing well,
Thank you so much for spending time rating us full stars of service and app quality, we do appreciate your trust and support, please don't hesitate to contact us any time you need help, we're available 24/7!
BR
Dominique