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I've only been using it for a couple of days but it's been great so far and working well. Also when I've come into problems, the help chat is fast and efficient :)
Saul gave me good attention, also the application is very good, I have been able to make my page without any problem
The customer service is 24 hour and very helpful while the apps it self is easy to understand and have many template that very usefull
Just started using LayoutHub yesterday and so far support has been fabulous and the dashboard a lot more intuitive than competitor apps.
It's a nice app, easy to use and great value for money. Very efficient help desk, with a quick response. I had small issues with the mobile version, but they were sorted pretty fast by support.
Thank you for your review and give us a chance to help you ;)
I like how this app elevated the look of my website. It is very user friendly and the chat support is so quick to respond. Jade of Layout helped me a lot and I appreciate her quick turnaround.
After uninstalling, I kept getting a liquid error. Co Nguyen was really sweet and reached out to me. The service is awesome.
Dear Annataa,
We sincerely apologize that the application did not meet your needs and for the issues you got when uninstalling the app.
About the liquid code error on your store, did you delete the app right in Shopify without resetting to the default theme in our app?
When you install our app to your store, we will have to embed some code in the theme to make the app workable on your store. So when you delete or uninstall the app, please follow our document on how to uninstall the app to delete all code from your theme. Here is our document https://docs.layouthub.com/user-guides/uninstallation
We have sent you a collaborator request, please accept and give us a chance to assist you to solve the issue so as not to affect your site.
Sincerely,
LayoutHub Team
Really useful and templates looks high-class! I really like and will use it in future^^
And i also want to thank Duke! He is patient and warm and willing helper to do the work! I think should increase his salary!
Dear,
I'm Duke from support team. Thank you so much for taking the time to leave us a rating!
We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!
Best regards,
Duke | Customer Success Team
Wonderful & fast customer service! I had questions on how to link images when it wasn't featured in the editing blocks. Maria was knowledgeable and fast. Definitely 5 stars!
Great app, easy to use and excellent support. Gives you a lot of options that are missing from many themes.