Avis (2 980)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
28 juillet 2024

The app is very user-friendly so is the support. They help me everytime I need a problem. Once I had such a problem that even the whole team gathered together to fix it. They sent me a photo in the chat :D I love how they want to keep their customers close to them even become friends with them. I think this is their biggest strength. They really want you to be successful in your business. You are not alone! They are on your side!
I highly recommend the app and the whole team behind it! Keep up the excellent work guys!

ДОКТОР ГЕОРГИ ПАШОВ ЕООД
Bulgarie
25 jours d’utilisation de l’application
LayoutHub a répondu 30 juillet 2024

Dear George,

I'm Cass from Layouthub. Have a great day !

Your review not only helps us understand how we're doing but also assists potential customers in making informed decisions. Your input is vital to our continuous improvement efforts.

Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.

Cass | Layouthub Customer Success Team

15 septembre 2024

Duke helped me so much! I really appreciate the fast help i get with layout hub

Isabelle Staub
États-Unis
11 jours d’utilisation de l’application
LayoutHub a répondu 17 septembre 2024

Hi Isabelle,

Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Duke | LayoutHub Customer Success Team

27 septembre 2024

Customer Service is top notch! I'm really tech savvy and have made lots of sites over the years. Installed this app and loved the options. However, one section wasn't showing on the site the same as it was on the editor/draft page. I logged into the Chat service, got a rep within seconds and in less than a couple minutes Duke found the issue and fixed it. I almost couldn't believe it! If I hadn't gotten that help, I probably would have moved to a different app for layouts. That fast assistant made a customer out of me!!

Denley Homestead
États-Unis
Environ une heure d’utilisation de l’application
LayoutHub a répondu 30 septembre 2024

Dear Tracy,

Thank you so much for your kind words!
Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub.
If you need further assistance, please contact us. we will do our best to assist you.
Looking forward to more great experiences together!

Best regards,
Duke| LayoutHub Customer Success Team

18 septembre 2024

So far, so good. Danny helped me out with my concern quickly and I appreciate it. Looking forward to doing more with LayoutHub!

KingVture
Singapour
Environ 13 heures d’utilisation de l’application
LayoutHub a répondu 23 septembre 2024

Hi KingVture,

Thank you so much for your kind words!
Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub.
If you need further assistance, please contact us. we will do our best to assist you.
Looking forward to more great experiences together!

Best regards,
Danny| LayoutHub Customer Success Team

16 juillet 2024

Lots of layout options and functionality to choose from. Best bit though is the support. Whenever I have issues or questions, they're there to help.

UNPLUG Easy Outdoor Adventure
Australie
Environ un an d’utilisation de l’application
LayoutHub a répondu 23 juillet 2024

Dear Jo,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | LayoutHub Customer Success Team

3 septembre 2024

Cela fait maintenant une semaine que j'utilise cette application pour créer ma boutique. L'application est très intuitive et facile d'utilisation.
J'ai eu un souci de mise en page et "Cass" du service client m'a été d'une plus grande aide. Il a été très réactif, sympa et professionnel. Il m'a réglé mon souci rapidement et m'a rassuré.
Je recommande à 100%. L'application est très bien et fiable et le service client est au top ;)

Ma boutique
France
2 mois d’utilisation de l’application
LayoutHub a répondu 8 septembre 2024

Dear Ma boutique,

Nous tenons à vous exprimer notre sincère gratitude pour avoir pris le temps d'évaluer nos services. Vos commentaires nous sont précieux et nous apprécions grandement votre soutien.

Une fois de plus, merci d'avoir choisi nos services et d'avoir partagé vos réflexions avec nous. Nous avons hâte de vous servir à nouveau bientôt.

Cass | Équipe de réussite client de Layouthub

15 juillet 2024

Kian from support has been very patient on helping me with easy things that I wasn't sure how to do so. He was able to properly show me easily how to adjust things on my website and modify some of the images as well. Really appreciate his knowledge and support. Very fast responding and kind as well.

Quni Boutique
Canada
28 jours d’utilisation de l’application
LayoutHub a répondu 22 juillet 2024

Hi Gustavo,

It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Kian | LayoutHub Customer Success Team

9 octobre 2024

Great app with Cass support. He helped me a lot. Thanks!

My Store
États-Unis
3 jours d’utilisation de l’application
LayoutHub a répondu 17 octobre 2024

Dear Laura,

I'm Cass from support team. Thank you so much for your kind words.

If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Cass | LayoutHub Customer Success Team

9 juillet 2024

I can't say enough about how good the help team is and quick support. I literally love this app to use for my store.

ZIPCushions
États-Unis
Plus d'un an d’utilisation de l’application
LayoutHub a répondu 10 juillet 2024

Dear ZIPCushions team,

Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day.

Duke | LayoutHub Customer Success Team

5 août 2024

My experience with LayOutHub. Was 5 stars all the way
I’m not tech savvy but I managed to build a page

I made a small error at the beginning of my about us page did not realise until after I published it‍♀️ but Jesse was able to help me correct this error and republish my page

Customer service is amazing they will stay with you until everything is corrected even when you think it might be too late

Breanna’s Boutique
Royaume-Uni
2 jours d’utilisation de l’application
LayoutHub a répondu 26 août 2024

Hi there,

Thank you for the kind words! Positive feedback like yours motivates us to continue providing excellent service through our chat support.

Jesse
LayoutHub Support