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I had a great experience working with Duke! He was really helpful, answered all my questions, and made everything so much easier. I appreciate his patience and how he made sure everything was taken care of. Thanks again, Duke!
Easy to use and great customer support!
Dear Trendy Store,
We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support.
Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.
Cass | Layouthub Customer Success Team
Support team is the best, and I love this app :) ty Donald for help
Dear Herbie.hr,
Thank you for using LayoutHub to design your online store. We're thrilled that you’ve chosen our platform to bring your vision to life!
Your satisfaction is our top priority, and we're eager to ensure that your experience with LayoutHub is nothing short of excellent. If you have any questions or suggestions, we're just an email away.
We appreciate your trust in LayoutHub and look forward to continuing to support your business journey.
Warm regards,
Donald
LayoutHub Team
My experience with LayOutHub. Was 5 stars all the way
I’m not tech savvy but I managed to build a page
I made a small error at the beginning of my about us page did not realise until after I published it♀️ but Jesse was able to help me correct this error and republish my page
Customer service is amazing they will stay with you until everything is corrected even when you think it might be too late
Hi there,
Thank you for the kind words! Positive feedback like yours motivates us to continue providing excellent service through our chat support.
Jesse
LayoutHub Support
LayoutHub is my go-to tool for building elegant pages on my Shopify site. I have a rather complex backend (with booking calendars, quizzes, etc.), and LayoutHub has been an indispensable tool for my business to run smoothly. And the support is fantastic (shoutout Duke!!).
Dear Heather,
Thank you very much for your kind words. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Duke | Customer Success LayoutHub Team
I had an issue with one of the images on my site and I contacted customer service via chat. Cass was very friendly and so helpful. They fixed my issue very quickly and I appreciate that. thank you! 5 Stars!
I really like the app and options. I had trouble publishing; standard page would not completely publish. Cass with LayoutHub fixed the issue for me promptly. That I can appreciate! Other than that, I think this is a tool I could use.
Hi Emma,
Your review not only helps us understand how we're doing but also assists potential customers in making informed decisions. Your input is vital to our continuous improvement efforts.
Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.
Cass | Layouthub Customer Success Team
The service is so good. Their customer support will help you add/code so many different things into your website and they make it so easy for you.
I can't say enough about how good the help team is. I literally sat down for hours with them and made minor adjustments to my page until it was perfect. Cass was the one who helped me with this and they were super friendly the whole way and a pleasure to work with. Jessie also helped me at some points previously and was super friendly and helpful as well.
I am someone who cares deeply about attention to detail, but so many themes are limited in how you can customize them, so having support team like layouthub that helps edit the little things and make sure everything is perfect is huge for me.
Dear Logan,
I'm Cass from Layouthub app.
Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
LayoutHub has made my Shopify experience so much better. The customizability is top notch. I've ran into a few issues, but their support team is the best and always is able to help me figure out the issue.
LayoutHub has unmatched customer service compared to any other app that I've used on shopify or wix. They are always around 24/7 to answer any questions within a minute or possibly 2. Ive had a hell of a time figuring out how to build on Shopify because it seems to be way more difficult than Squarespace but Layouthub has truly made it possible. Thanks to Jesse and their whole team!
Hi there,
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with LayoutHub and that our customer service has exceeded your expectations. Providing prompt assistance and support is our priority.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience with LayoutHub continues to be exceptional!
Best regards,
Jesse
LayoutHub Support Team