Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
24 février 2024

I have been dealing with customer service during this project for the past two months, it wouldn't be justified in words alone on how amazing Sophie was, customer service has become a nightmare across the planet over the course of the last 10 years, my experience with Sophie was refreshing and gave me a bit more hope going forward. She was extremely diligent, took in all the information and concerns I had and applied a solution. When I was just moments away from deleting the app she restored my confidence and quickly got be back on course. I cannot thank her enough!

Blue Barn Media
États-Unis
3 jours d’utilisation de l’application
LayoutHub a répondu 25 février 2024

Dear,

Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day.

We are so lucky that you trust us to use our products. We hope to continue to serve you in the future.

Don't hesitate, contact us whenever you need.

Best regards,
Sophie | Customer Success Team

3 mars 2024

Great app! Cass have helped me through some problems and fixed it right away! Great customer service. 5 stars!

CNstore
Pays-Bas
18 jours d’utilisation de l’application
7 avril 2024

Got so much help and did exactly what I asked! Highly recommend!

RuCo Kids Consignment Sale
États-Unis
Environ 2 mois d’utilisation de l’application
LayoutHub a répondu 15 avril 2024

Hello Lori,

I'm Cass from LayoutHub Team. I hope you have a great day.

Thank you for your kind words! We're thrilled to hear that you find Layout Hub and our team very helpful and fast. Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.

If you have any questions or need further assistance, please feel free to reach out. We're always here to help!

Best regards,
Cass | LayoutHub Support Team

19 février 2024

Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!

Beak Made LLC
États-Unis
4 jours d’utilisation de l’application
LayoutHub a répondu 22 février 2024

Dear, I'm Duke from support team.

Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,

Duke | LH Customer Success Team

11 avril 2024

Kian was an amazing help !

Roba Family Farms
États-Unis
Presque 3 ans d’utilisation de l’application
LayoutHub a répondu 15 avril 2024

Hi there,

It's Kian from LayoutHub Support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Kian | LayoutHub Customer Success Team

6 avril 2024

il servizio è molto disponibile e disposta ad aiutare per qualsiasi cosa

Verseven
France
Environ un mois d’utilisation de l’application
LayoutHub a répondu 11 avril 2024

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

17 mars 2024

Great page builder with a lot of options.. great support specially Cass, very friendly !

Phoebe Store
Australie
29 jours d’utilisation de l’application
LayoutHub a répondu 18 mars 2024

Dear Laura,

I'm Cass from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Cass | Customer Success Team

29 avril 2024

Cass was very helpful and super responsive in helping me fix issues when i created my pages. I love using Layouthub, it has so many brillaint features, i wish i had known about the app sooner. I highly recommend this app!

Amania-Afrik
États-Unis
Environ 22 heures d’utilisation de l’application
LayoutHub a répondu 2 mai 2024

Dear Amania,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

21 avril 2024

Very cool program, easy to use, and if something is unclear, technical support is always in touch and everything helps

Amazing Case
Autriche
7 jours d’utilisation de l’application
LayoutHub a répondu 24 avril 2024

Dear Mariia,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

18 janvier 2024

Chat was off the chain good and got me everything I needed!! Videos were the best tool. I'm not a coder by any means and the videos sent me step by step what needed to be done!! I loved it!

Street Motiv8tion
États-Unis
Environ 2 mois d’utilisation de l’application
LayoutHub a répondu 20 janvier 2024

Dear,

I'm Sophie from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Sophie | Customer Success Team