리뷰 (1,403)
상세 검색
-
평점별
very helpful, and easy to use ... a great site . charlette helped me and was easy to show me step-by-step how to use the app ... very happy
I had a great interaction with Dilys, she was very patient, thorough and helpful towards me and I really appreciate it! Thank you, Dilys.
I finally found this app after other "user friendly" page builders. I had a small issue when it came to a FAQ page. I contacted support for help and Lucy had me up and running within minutes. Will keep this app for a great ingredients page.
Maria, thank you, I praise you, keep doing your thing in making people's lives better. Very patient and prompt action.
Good customer service agent! They helped me fix an erro within 1 mins! Even though my current plan is free.
Fast and efficient with helping me resolve my issue. This app is now one of my favorite page builders. The templates are modern and chic and perfect for my business. Awesome support team, awesome app!
This app won't let me customize the page. I couldn't add any section as my preference once I choose a template.
Dear livenayad,
I am Cass Harper – Customer Success Manager at LayoutHub Easy Page Builder.
Although your review dates back a few years, we still want to sincerely thank you for taking the time to share your experience. I'm truly sorry for the frustration you faced back then especially with the difficulty customizing your page and adding sections freely after selecting a template.
At that time, LayoutHub was supported by a different Customer Support team, and I regret that we didn’t meet your expectations.
Since then, I've taken over as Customer Success Manager and have built a brand-new support team with stronger product expertise and a customer-first mindset. We've also made significant improvements to our app based directly on user feedback including major upgrades to customization flexibility and overall performance.
Today, LayoutHub is undergoing an exciting new phase of development, and we're deeply committed to delivering a product and service that truly adds value to your store.
If you're ever open to giving us another try, I would be honored to ensure your experience with us is smooth, helpful, and worth your time. We’d truly appreciate the opportunity to serve you again and hopefully earn back your trust.
Warm regards,
Cass Harper
Customer Success Manager
LayoutHub Easy Page Builder
love the customer support, solve the problems in few minutes!
Hi there,
Thank you for your kind words! Providing quick and effective solutions is our priority, and we're here to assist you whenever you need.
If you have any more questions or encounter further issues, please feel free to reach out. We're here to ensure your experience with our support remains excellent.
Thanks for choosing us!
Best regards.
Jesse | LayoutHub Support Team
I have been dealing with customer service during this project for the past two months, it wouldn't be justified in words alone on how amazing Sophie was, customer service has become a nightmare across the planet over the course of the last 10 years, my experience with Sophie was refreshing and gave me a bit more hope going forward. She was extremely diligent, took in all the information and concerns I had and applied a solution. When I was just moments away from deleting the app she restored my confidence and quickly got be back on course. I cannot thank her enough!
Dear,
Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day.
We are so lucky that you trust us to use our products. We hope to continue to serve you in the future.
Don't hesitate, contact us whenever you need.
Best regards,
Sophie | Customer Success Team
I was new to use and struggling about publishing processes. however Customer services were really nice and quick response. glad to have this app.