리뷰 (2,974)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 31일

Super helpful customer services. Fast, Quick, Easy

Allure Ave.
미국
앱 사용 기간 13일
답글 LayoutHub개 2024년 4월 2일

Dear Jessica,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

2024년 5월 23일

great help from the live chat staff

Darla & Co
영국
앱 사용 기간 17일
답글 LayoutHub개 2024년 5월 28일

Hi there,

It's Dominique here from Layouthub support team, thank you for spending time living a meaningful review. We support 24/7 so please don't hesitate to contact if you need help with the app.

Best regards,

Dominique

2024년 2월 12일

Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.

My suggestion: Just call the app "500 Server Error", would be more honest.

The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)

Wooflinen
미국
앱 사용 기간 5일
답글 LayoutHub개 2024년 2월 14일

Hi there,

First we are very sorry for your bad experience with the app.

Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024.

Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email support@layouthub.com and send us the invoice.

Thanks and again we are very sorry for your bad experience with the app.

Best regards,
Anthony | Layouthub support team

2024년 2월 11일

The customer service team is amazing; they are thorough and assist with every single detail or issue that you have.

4URSKNCARE
미국
앱 사용 기간 대략 2개월
2024년 2월 24일

duke from layouthub really helped me with my problems! Excellent support! I would recommend it

AfterMatch
오스트리아
앱 사용 기간 22일
답글 LayoutHub개 2024년 2월 26일

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

2024년 3월 20일

We managed to create a great looking page using LayoutHub. We had a tricky issue that we couldn't work out and Kian from support was really helpful and managed to get us sorted! Thanks.

Distinctly Living
영국
앱 사용 기간 2일
2023년 12월 14일

Amazing customer service Caroline is amazing. Support is available 24/7 to help with my needs

RIFLD RINGS
미국
앱 사용 기간 대략 1개월
2024년 4월 22일

Awesome support!

MAKEFRAMEZ
포르투갈
앱 사용 기간 11개월
2024년 1월 26일

Nice customer service and highly recommended! I do the new block design with them and feel satisfied with the final results

Metro Mobility Scooter
미국
앱 사용 기간 11일
답글 LayoutHub개 2024년 1월 27일

Hi there,

Thank you for your kind words!

We're delighted to hear that you had a nice experience with our customer service and are satisfied with the final results of the new block design.

If you have more design projects or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience continues to be positive.

Best regards,
Jesse | LayoutHub Support Team

2023년 12월 30일

This is a great app! The pages are so easy to set up, no need for codes and other confusing features. I had an issue with a FAQ page I created and Dilys was so helpful in fixing it right away. Highly recommend.

Elegant Impressions Bakery
미국
앱 사용 기간 3일