Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
31 maart 2024

Super helpful customer services. Fast, Quick, Easy

Allure Ave.
Verenigde Staten
13 dagen gebruiken de app
LayoutHub heeft geantwoord 2 april 2024

Dear Jessica,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

28 januari 2024

The app usually works flawlessly but after switching to a newer Shopify 2.0 theme I had an issue where the page I was building worked in the page editor itself but after publishing it and checking the live site nothing worked. I went to the support chat bubble and within seconds Duke answered and corrected the issue. I was not only pleased that he resolved the issue but also answered on a Sunday. Thanks Duke!!!

SIC GEAR SUPPLY Co.
Verenigde Staten
27 dagen gebruiken de app
LayoutHub heeft geantwoord 30 januari 2024

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

20 maart 2024

We managed to create a great looking page using LayoutHub. We had a tricky issue that we couldn't work out and Kian from support was really helpful and managed to get us sorted! Thanks.

Distinctly Living
Verenigd Koninkrijk
2 dagen gebruiken de app
24 februari 2024

duke from layouthub really helped me with my problems! Excellent support! I would recommend it

AfterMatch
Oostenrijk
22 dagen gebruiken de app
LayoutHub heeft geantwoord 26 februari 2024

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

15 januari 2024

Sophie was very knowledgeable and patient with me as I asked her one question after another. She took the time to let research and then get back to me and let me know with instructions or videos on how to resolve issue. Her patience gave me the mind to continue on to get online store up and running as soon as possible and I thank her for being responsive and not allowing our conversation to get dropped into the oblivion..:-). Thanks so much!

ENVNO1
Verenigde Staten
19 dagen gebruiken de app
LayoutHub heeft geantwoord 17 januari 2024

Dear,

I'm Sophie from Layouthub app. Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Sophie | Customer Success Team

19 maart 2024

Great. Dominique was great, thank you

Jeluxe Jewelry By Lea
Verenigde Staten
8 maanden gebruiken de app
LayoutHub heeft geantwoord 20 maart 2024

Hi there,

It's Dominique from Beae support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

BR
Dominique

11 februari 2024

The customer service team is amazing; they are thorough and assist with every single detail or issue that you have.

4URSKNCARE
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
25 januari 2024

Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.

BLKBLQ.Co
Verenigde Staten
6 dagen gebruiken de app
LayoutHub heeft geantwoord 30 januari 2024

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

17 februari 2024

The chat support people are very helpful. :)

The Bronx Cannabis Company®️
Verenigde Staten
8 maanden gebruiken de app
7 maart 2024

Really useful and templates looks high-class! I really like and will use it in future^^
And i also want to thank Duke! He is patient and warm and willing helper to do the work! I think should increase his salary!

Lefant Store
Verenigde Staten
Ongeveer 7 uur gebruiken de app
LayoutHub heeft geantwoord 10 maart 2024

Dear,

I'm Duke from support team. Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,
Duke | Customer Success Team