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I have been dealing with customer service during this project for the past two months, it wouldn't be justified in words alone on how amazing Sophie was, customer service has become a nightmare across the planet over the course of the last 10 years, my experience with Sophie was refreshing and gave me a bit more hope going forward. She was extremely diligent, took in all the information and concerns I had and applied a solution. When I was just moments away from deleting the app she restored my confidence and quickly got be back on course. I cannot thank her enough!
Dear,
Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day.
We are so lucky that you trust us to use our products. We hope to continue to serve you in the future.
Don't hesitate, contact us whenever you need.
Best regards,
Sophie | Customer Success Team
very helpful! I love to recommend for all my partner about this app
Dear Giang,
I'm Cass from Layouthub app.
Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
Professional customer support
Dear Chin
Thank you for spending time leaving a meaningful review. We support 24/7 so please don't hesitate to contact us if you need help with the app.
Best regards,
Duke | Customer Success LayoutHub Team
I can't thank Duke from the Layout Hub Support Team enough! At first, I was hesitant because I wasn't sure how to navigate the website builder settings. But Duke's assistance turned my experience around completely. He patiently guided me through every step, answering all my questions and providing clear instructions. With Duke's expert help, I quickly gained confidence and successfully achieved my goals. His dedication and knowledge truly made all the difference. I highly recommend Duke to anyone seeking exceptional support with website design!
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us.
We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team
Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!
Dear, I'm Duke from support team.
Thank you so much for taking the time to leave us a rating!
We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!
Best regards,
Duke | LH Customer Success Team
This app is great for getting started! It's really easy to use, and the customer service is incredibly fast. I had a few issues on my site and contacted customer service via chat. Cass was super friendly and helpful, and fixed my issue very quickly. I appreciate the fantastic support. Thank you! 5 Stars!!
Dear Ann,
I'm Cass from Layouthub app.
Thank you very much for your kind words. We will be very happy to hear this. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
Amazing support chat! I really recommend it, it's a lot helpful and easy to manage!
Dear Vincenzo,
I'm Cass from Layouthub app.
Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
Great app! Cass have helped me through some problems and fixed it right away! Great customer service. 5 stars!
very professional and patient, great help
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team
very helpful, and fast! I love layout hub and their team
Hello there,
Thank you for your kind words! We're thrilled to hear that you find Layout Hub and our team very helpful and fast. Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.
If you have any questions or need further assistance, please feel free to reach out. We're always here to help!
Best regards,
Jesse | LayoutHub Support Team