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Just started using LayoutHub yesterday and so far support has been fabulous and the dashboard a lot more intuitive than competitor apps.
It's a nice app, easy to use and great value for money. Very efficient help desk, with a quick response. I had small issues with the mobile version, but they were sorted pretty fast by support.
Thank you for your review and give us a chance to help you ;)
I like how this app elevated the look of my website. It is very user friendly and the chat support is so quick to respond. Jade of Layout helped me a lot and I appreciate her quick turnaround.
After uninstalling, I kept getting a liquid error. Co Nguyen was really sweet and reached out to me. The service is awesome.
Dear Annataa,
We sincerely apologize that the application did not meet your needs and for the issues you got when uninstalling the app.
About the liquid code error on your store, did you delete the app right in Shopify without resetting to the default theme in our app?
When you install our app to your store, we will have to embed some code in the theme to make the app workable on your store. So when you delete or uninstall the app, please follow our document on how to uninstall the app to delete all code from your theme. Here is our document https://docs.layouthub.com/user-guides/uninstallation
We have sent you a collaborator request, please accept and give us a chance to assist you to solve the issue so as not to affect your site.
Sincerely,
LayoutHub Team
Wonderful & fast customer service! I had questions on how to link images when it wasn't featured in the editing blocks. Maria was knowledgeable and fast. Definitely 5 stars!
Great app, easy to use and excellent support. Gives you a lot of options that are missing from many themes.
This app is great!! Full function, high degree of freedom of operation! Can beat other similar software! And customer service is nice!
Small learning curve, but overall easy to use. Customer service chat with Caroline was super responsive and helpful!
The app has very interesting templates and multiple options, Looks very good. I had a problem with a Image Gallery and Natalia from the Customer service helped me and fixed it in less than 5 minutes. :D
I can't believe what great service I received...and I am on the free plan right now! This is a great app and the customer service is outstanding.