LayoutHub ‑ Easy Page Builder , 2.691 avaliações
Awful experience using the app - managed to successfully delete my blog since it was NOT clear what was happening or being overwritten. You cannot test the pages since you can't save them without committing to the £15 per month fee! Script errors appear on the blog worse, there is NO response from the "customer service". Be aware the response has been they have sent many emails. This is not so - the only emails I have received are marketing emails!
I am really sorry for this, we have tried to email and contact you many times but got no response. Can you send an urgent email to firstname.lastname@example.org and also create a staff account to email@example.com? We will help you as soon as possible
Proofs about our emails: we sent you 2 emails to the owner of store https://tppr.me/YWpS https://tppr.me/9Q2QW
many of trouble always, it is great service, but too many trouble and support are not 24/7 and not understand "what is exactly problem".
Hard to get out of the deal, support not understanding what you want and too slow feedback. Not good. It should be easy for clients to cancel ANY subscription.
SINCE I WROTE MY REVIEW ABOUT THIS APP, THEY STARTED SENDING ME EMAILS AND MESSAGES THREATENING ME AND HARASSING ME, THEY ALSO WROTE FAKE COMMENTS ABOUT MY PRODUCTS AND MY STORE I HAVE PROOFS, THEY ASKED ME TO TAKE DOWN MY REVIEW, I WONT TAKE IT DOWN.
they say that they offer free plan, they let you use the app and work but when you try to save your work they ask you to upgrade in order to save which means you waste hours working for nothing
First of all, we're humbly sorry for the inconvenience caused by our app. You totally have the right to leave a review. But can you please allow our support staff to handle all of your issues?
We're trying our best to improve our app on a daily basis. Regarding the update issue that you're facing, the FREE page creation limit is 3 and it is listed clearly on the Shopify App store. If your number of pages exceeds this limit then the system will automatically generate the ` Upgrade Your Plan ` Notification.
Update: We're willing to compensate as much as we can so can you please respond back to our emails? So, we can fix the issues.
Poor support except 1 or 2 technical team really usefull. Lot of a bug between mobile and desktop version.
No thanks, when you start with it, it's made so you cannot easily get out without deleting everything and not only that, it's also hard to get out of the deal without instructions. It should be easy for clients to cancel.
We‘re very sorry for any inconvenience it may have caused you. I saw that our team has given you very detailed instructions for unsubscribe or uninstall the app. Do not hesitate to contact us via your ticket if you have any difficulties while stopping using the application. We are always ready to help. Your patience is greatly appreciated!
Thank you so much