Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
25 januari 2024

Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.

Bell Tent Villages Glamping Resorts
Storbritannien
Ungefär ett år användning av appen
15 januari 2024

Sophie was very knowledgeable and patient with me as I asked her one question after another. She took the time to let research and then get back to me and let me know with instructions or videos on how to resolve issue. Her patience gave me the mind to continue on to get online store up and running as soon as possible and I thank her for being responsive and not allowing our conversation to get dropped into the oblivion..:-). Thanks so much!

ENVNO1
USA
23 dagar användning av appen
LayoutHub svarade 17 januari 2024

Dear,

I'm Sophie from Layouthub app. Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Sophie | Customer Success Team

28 januari 2024

The app usually works flawlessly but after switching to a newer Shopify 2.0 theme I had an issue where the page I was building worked in the page editor itself but after publishing it and checking the live site nothing worked. I went to the support chat bubble and within seconds Duke answered and corrected the issue. I was not only pleased that he resolved the issue but also answered on a Sunday. Thanks Duke!!!

SIC GEAR SUPPLY Co.
USA
27 dagar användning av appen
LayoutHub svarade 30 januari 2024

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

15 december 2023

I would like to thank Layouthub for all the incredible support.
This is one of the best apps I could ever asked for.
Building a store can be really difficult in the beginning but the app makes it so enjoyable and simple.
I love all the templates and specially the AMAZING SUPPORT.
Their team is so helpful and answers all my questions super quickly.
I know sometimes I can be demanding but they are always patient with all my questions and requests.
I always say that when I start making money with my stores I would love to give their team a great bonus because they deserve it.
Highly recommend s2

My Store
USA
2 månader användning av appen
25 januari 2024

Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.

BLKBLQ.Co
USA
6 dagar användning av appen
LayoutHub svarade 30 januari 2024

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

29 november 2023

I had a problem with the different screen views and how the information on a page from my store was being displayed differently in all 3 of them. I contacted Layout and immediately was put in contact with one of their representatives, Saul. He acted super fast, I reloaded my page, and instantly my problem was fixed! I was completely satisfied with his fast response, kindness, and willingness to help. Thank you!

byodhome
USA
8 månader användning av appen
7 december 2023

We use the free version for our FAQ page. It was easy to set up and looks good. It recently suffered a glitch and stopped working properly (couldn't see the answers to the questions) but Caroline sorted the issue within 5 minutes - great customer service.

Biteback Products
Storbritannien
10 månader användning av appen
26 januari 2024

Customer service was speedy and efficient. Their live chat is great!

ZOKU
USA
Mer än 3 år användning av appen
LayoutHub svarade 27 januari 2024

Hi there,

Thank you for your positive feedback!

We're pleased to hear that our customer service was speedy and efficient, and you found our live chat to be great.

If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience remains smooth and efficient.

Best regards,
Jesse | LayoutHub Support Team

26 januari 2024

Nice customer service and highly recommended! I do the new block design with them and feel satisfied with the final results

Metro Mobility Scooter
USA
11 dagar användning av appen
LayoutHub svarade 27 januari 2024

Hi there,

Thank you for your kind words!

We're delighted to hear that you had a nice experience with our customer service and are satisfied with the final results of the new block design.

If you have more design projects or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience continues to be positive.

Best regards,
Jesse | LayoutHub Support Team

31 januari 2024

Thank you Duke for being so quick and efficient on assisting me with some changes. It’s this level of service that reinforces my trust in this App. Once again, thank you Duke who turned our challenges into a seamless experience. Five stars well earned!

Profusion Cosmetics
USA
Ungefär 20 timmar användning av appen
LayoutHub svarade 14 februari 2024

Dear,

I'm Duke from support team.

Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service.

If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,
Duke | Customer Success Team