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First time I have a problem with this app, I thought people exaggerated their 5 star ratings but it is actually worth. I tried to open a chat conversation and just a few seconds someone replied to me and in an instant she solved my problem. Amazing! Although the problem is super simple to solve but the fact that someone is ready to assist you in real time and know they what they are doing and their product is somehow great. No other words can say! HIGHLY RECOMMENDED. REAL 5 STAR
I had some amazing help and advice from Maria on the customer service help bubble. She was able to resolve all the issues on her end while advising me how to improve the site. Amazing customer service and all issues resolved very quickly!
I'm a designer who started their own business and am wanting a lot of customization for my shop, and while I understand web basics, I am certainly not a developer. As a small business owner, I wanted to be able to make changes to my own site while also having the ability to fully customize it — and LayoutHub seemed like a great option! When I first started playing with it, I struggled a bit with getting things to sync up correctly...but I reached out via the chat with 4 questions and was helped within a half hour. Maria in support was great — they addressed each question and guided me through how to make the alterations through annotated screenshots. When I couldn't figure one piece out on my own, I set them up a staff account and they fixed the issue for me, then explained how they'd done it on the backend. So far, I absolutely LOVE this app and would highly recommend!
Great app, really easy to use ! Great customer service and support !
Everything is crisp and clear. It really is straightforward, drag and attach.
Love it
The free version works really well too!
The customer service is very serious and has a very good attitude. I am very grateful. They helped me solve many problems and responded promptly.
I used the app to create custom web pages and make my site unique to my needs (as I am not a developer and Shopify code gives me a real headache). LayoutHub has pretty much everything but on occasion, I need help tweaking a template to fit my needs and the support are excellent at jumping on my issue and resolving it quickly. I highly recommend.
J'ai utilisé cette application pour faire mon site. Le chat est très utile car on est assez vite restreint. Mais avec le chat c'est parfait
The Help desk department is like VIP superstars, especially Saul he helped me in one sec my problem solve, and the issue was done , LayoutHub good app to any store
Olivia was awesome and super helpful! I would definitely recommend using this app its great and if you have any issues they help!
They have very good service, help me solve many question, thank you. Very timely to help us solve the problem