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Great app! Cass have helped me through some problems and fixed it right away! Great customer service. 5 stars!
I have been dealing with customer service during this project for the past two months, it wouldn't be justified in words alone on how amazing Sophie was, customer service has become a nightmare across the planet over the course of the last 10 years, my experience with Sophie was refreshing and gave me a bit more hope going forward. She was extremely diligent, took in all the information and concerns I had and applied a solution. When I was just moments away from deleting the app she restored my confidence and quickly got be back on course. I cannot thank her enough!
Dear,
Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day.
We are so lucky that you trust us to use our products. We hope to continue to serve you in the future.
Don't hesitate, contact us whenever you need.
Best regards,
Sophie | Customer Success Team
Super helpful customer services. Fast, Quick, Easy
Dear Jessica,
I'm Cass from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
We managed to create a great looking page using LayoutHub. We had a tricky issue that we couldn't work out and Kian from support was really helpful and managed to get us sorted! Thanks.
Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!
Dear, I'm Duke from support team.
Thank you so much for taking the time to leave us a rating!
We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!
Best regards,
Duke | LH Customer Success Team
Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | LH Customer Success Team
LayoutHub is an exceptional app that has significantly improved our website's design and functionality. The support team at LayoutHub is outstanding, providing prompt and effective assistance whenever needed.
Dear Phuong,
Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us whenever you need.
Best regards,
Sophie | Customer Success Team
Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.
Great. Dominique was great, thank you
Hi there,
It's Dominique from Beae support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
BR
Dominique
Awesome support!