LayoutHub ‑ Easy Page Builder , 2 865 recensioner
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Sophie's assistance was top quality.
Thanks
Dear,
I'm Sophie from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Sophie | Customer Success Team
Nice customer service and highly recommended! I do the new block design with them and feel satisfied with the final results
Hi there,
Thank you for your kind words!
We're delighted to hear that you had a nice experience with our customer service and are satisfied with the final results of the new block design.
If you have more design projects or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience continues to be positive.
Best regards,
Jesse | LayoutHub Support Team
So great! Dominique is so helpful, as a beginner I know hardly anything about building a site but she helped me code and build and answered all my questions!
Hi there,
It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
BR
Dominique
Thank you Duke for being so quick and efficient on assisting me with some changes. It’s this level of service that reinforces my trust in this App. Once again, thank you Duke who turned our challenges into a seamless experience. Five stars well earned!
Dear,
I'm Duke from support team.
Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service.
If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!
Best regards,
Duke | Customer Success Team
Very cool program, easy to use, and if something is unclear, technical support is always in touch and everything helps
Dear Mariia,
I'm Cass from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
Super aide !
Hi there,
It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
BR
Dominique
I would like to thank Layouthub for all the incredible support.
This is one of the best apps I could ever asked for.
Building a store can be really difficult in the beginning but the app makes it so enjoyable and simple.
I love all the templates and specially the AMAZING SUPPORT.
Their team is so helpful and answers all my questions super quickly.
I know sometimes I can be demanding but they are always patient with all my questions and requests.
I always say that when I start making money with my stores I would love to give their team a great bonus because they deserve it.
Highly recommend s2
great support! Sophie was so helpful :)
Dear, I'm Sophie from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Sophie | Customer Success Team
Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.
My suggestion: Just call the app "500 Server Error", would be more honest.
The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)
Hi there,
First we are very sorry for your bad experience with the app.
Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024.
Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email support@layouthub.com and send us the invoice.
Thanks and again we are very sorry for your bad experience with the app.
Best regards,
Anthony | Layouthub support team
Great options, awesome templates and prompt assistance! Thank you for the wonderful app!
Hi there,
Thank you for your fantastic feedback!
We're thrilled to hear that you find our app to have great options, awesome templates, and prompt assistance. Your appreciation means a lot to us!
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience continues to be wonderful.
Thank you for using our app!
Best regards,
Jesse | LayoutHub Support Team