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After uninstalling, I kept getting a liquid error. Co Nguyen was really sweet and reached out to me. The service is awesome.
Dear Annataa,
We sincerely apologize that the application did not meet your needs and for the issues you got when uninstalling the app.
About the liquid code error on your store, did you delete the app right in Shopify without resetting to the default theme in our app?
When you install our app to your store, we will have to embed some code in the theme to make the app workable on your store. So when you delete or uninstall the app, please follow our document on how to uninstall the app to delete all code from your theme. Here is our document https://docs.layouthub.com/user-guides/uninstallation
We have sent you a collaborator request, please accept and give us a chance to assist you to solve the issue so as not to affect your site.
Sincerely,
LayoutHub Team
Wonderful & fast customer service! I had questions on how to link images when it wasn't featured in the editing blocks. Maria was knowledgeable and fast. Definitely 5 stars!
Relatively easy to use - created a lovely page BUT using the free plan there is a very unattractive logo & link that is compulsory to show in your menu - enough for us not to use the app at all. Despite creating a good looking page. The first level of paid plan is $15/month which is just too great an expense for a start-up that only wanted to tweak one page.
I used the app and it helped me to build a landing page. I also had assistance from representative Maria and she was exceptional.
Great app, easy to use and excellent support. Gives you a lot of options that are missing from many themes.
Absolute rubbish, maybe accepted for simple minded click to design websites, But as a HTML source it is an absolute mess full of errors. I could EASILY draw much better Pages using nothing more than a peeled potato. LayoutHub is DISGRACEFUL anyone with even basic HTML can make much MUCH MUCH BETTER! Reply to response: Apology is accepted even though you are degrading my HTML coding skills. It is indeed unfortunate that I surpass the most basic of functions offered by LayoutHub Easy Builder. The biggest upset for me is that even deleting and removing the add, I still see excerpts of Layout Hub Easy Page Builder code everywhere.
UPADTE: It seems you did something wrong. Please contact us on live chat or through email support@layouthub.com.
We will help you remove the app properly.
Hope hear from you soon!
We apologize for this bad experience, LayoutHub's target audience is people who don't need to edit too much and have a lot of satisfied people with the application. We're not sure if "rubbish" is the right word in this situation but our support team works 24/7 to provide the best service. It's sad if we can't help you.
Thank you
The Online Customer Service is really helpful and fast, I was call for help at 2AM(HK time), that I got immediate responses, great for night time workers. The layout is great and simple, while it's limited style for free plan but surely enough for use! Enjoy using the app!
Wonderful customer service!! I highly recommend:) Beautiful easy to use app very similar to my Sandbox custom theme with drag and drop.
This app is great!! Full function, high degree of freedom of operation! Can beat other similar software! And customer service is nice!
Small learning curve, but overall easy to use. Customer service chat with Caroline was super responsive and helpful!