評論 (1,294)
調整搜尋範圍
-
根據評分
I really like the app and options. I had trouble publishing; standard page would not completely publish. Cass with LayoutHub fixed the issue for me promptly. That I can appreciate! Other than that, I think this is a tool I could use.
Hi Emma,
Your review not only helps us understand how we're doing but also assists potential customers in making informed decisions. Your input is vital to our continuous improvement efforts.
Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.
Cass | Layouthub Customer Success Team
Andy helped me get my page working nicely within my website, quickly. I appreciate the prompt service and assistance. The night before Saul helped me with several issues, quickly and efficiently. Both were very prompt. Good customer service.
Easy to use app and great support. Andy helped me with some early morning questions and even recorded a video for me to reference in case I needed help again. Great way to make beautiful pages without coding!
The customer service is very good Andy, in particular, is smart and AMAZING! I'm still waiting for the dev to solve my issues. If this app were updating its section it was perfect
They need to update the templates according to Shopify
Hi
Thank you for your review and I'm sorry to hear that. Hope you understand we are always happy to help you as much as we can to the extent that the app can meet, even our entire team spent a lot of time for you and helped you a lot in customizing the store from month to month. A lot of customer have used and satisfied with our app, they are satisfied with the features that the app brings. But for you, you are asking for some new features that are too advanced and new designs that highly personalized, even beyond app's limits. And this is really not fair for us when you leave the bad review just for reason we can't do what you ask. Please know we’d like to make this right for you but we don't have enough human to support you that way please.
Again, thank you for your understanding! Also our support team always welcomes you!
Nice app, helped a lot when it was harder to create page templates. Shopify 2.0 might make it easier now though. I'm especially happy with the customer services.
I have used this app to build several pages and I'm really happy with the results! Docking 1 star because I've had some difficulty in consistency, but customer service is amazing! Olivia helped me fix several things I was unable to figure out. So helpful! - Marin
They have great customer service, I chatted with Caroline because I couldn't find the save button in the editor, she helped me save the page by hitting the Publish button that popped up in the modal. I was trying to save draft, and then hit publish on the top right. The correct way is to hit publish in the middle of the screen.
Great support team - Always nice to have a live chat. Maria was patient and very helpful. Easy to understand and follow instruction with.
Using the free plan and the features are great. Support from Olivia was sper quick and fixed the problem straight away.
The app offers great Shopify integration, and that’s why we love it, but the actual page designer feels very restrictive compared and inflexible to similar competitors like Squarespace. However, this hasn’t been a problem for us, because whenever we’ve run into a problem where LayoutHub’s default blocks don’t work for us, we’ve always been able to reach out to their support and very quickly get them to do custom design just for us! LayoutHub’s support is incredibly helpful and makes using their app very stress-free.