整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月25日

Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.

Bell Tent Villages Glamping Resorts
英國
使用應用程式 大約1年
2023年12月15日

I would like to thank Layouthub for all the incredible support.
This is one of the best apps I could ever asked for.
Building a store can be really difficult in the beginning but the app makes it so enjoyable and simple.
I love all the templates and specially the AMAZING SUPPORT.
Their team is so helpful and answers all my questions super quickly.
I know sometimes I can be demanding but they are always patient with all my questions and requests.
I always say that when I start making money with my stores I would love to give their team a great bonus because they deserve it.
Highly recommend s2

My Store
美國
使用應用程式 2個月
2023年11月29日

I had a problem with the different screen views and how the information on a page from my store was being displayed differently in all 3 of them. I contacted Layout and immediately was put in contact with one of their representatives, Saul. He acted super fast, I reloaded my page, and instantly my problem was fixed! I was completely satisfied with his fast response, kindness, and willingness to help. Thank you!

byodhome
美國
使用應用程式 8個月
2024年1月15日

Sophie was very knowledgeable and patient with me as I asked her one question after another. She took the time to let research and then get back to me and let me know with instructions or videos on how to resolve issue. Her patience gave me the mind to continue on to get online store up and running as soon as possible and I thank her for being responsive and not allowing our conversation to get dropped into the oblivion..:-). Thanks so much!

ENVNO1
美國
使用應用程式 23天
LayoutHub 已回覆 2024年1月17日

Dear,

I'm Sophie from Layouthub app. Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Sophie | Customer Success Team

2023年12月7日

We use the free version for our FAQ page. It was easy to set up and looks good. It recently suffered a glitch and stopped working properly (couldn't see the answers to the questions) but Caroline sorted the issue within 5 minutes - great customer service.

Biteback Products
英國
使用應用程式 10個月
編輯時間:2023年11月27日

Caroline also helped us with another issue we were having with out backend! Without explaining much of the issue, she was able to target the issue and figure it out for us!

Caroline our customer support help was extremely patient and helpful when we couldn't see something on our backend. She assisted us multiple times and generally understood what we need out of page utility.

Joya Studio
美國
使用應用程式 接近2年
2024年1月28日

The app usually works flawlessly but after switching to a newer Shopify 2.0 theme I had an issue where the page I was building worked in the page editor itself but after publishing it and checking the live site nothing worked. I went to the support chat bubble and within seconds Duke answered and corrected the issue. I was not only pleased that he resolved the issue but also answered on a Sunday. Thanks Duke!!!

SIC GEAR SUPPLY Co.
美國
使用應用程式 27天
LayoutHub 已回覆 2024年1月30日

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

2023年11月16日

Customer service is fast and efficient. The app is easy to use once you get used to it. Lots of options and works well with Shopify.

Craft and Treasure Cove
美國
使用應用程式 大約1年
2024年1月25日

Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.

BLKBLQ.Co
美國
使用應用程式 6天
LayoutHub 已回覆 2024年1月30日

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

2024年1月26日

Customer service was speedy and efficient. Their live chat is great!

ZOKU
美國
使用應用程式 3年多
LayoutHub 已回覆 2024年1月27日

Hi there,

Thank you for your positive feedback!

We're pleased to hear that our customer service was speedy and efficient, and you found our live chat to be great.

If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience remains smooth and efficient.

Best regards,
Jesse | LayoutHub Support Team