Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient performance, and wide range of templates for quick page creation. Its compatibility with Shopify and customizable features are also valued. The customer support team is often praised for their prompt and helpful service. Many have been using it for years and recommend the paid version for its additional capabilities.

April 11, 2024

"I have to say that this app has been a game changer for my website and business! Words cannot express how crucial it is for creating a professional online presence. I'd like to give a personal shout-out to Duke for guiding me through the entire creation process. He was incredibly supportive and helped me create a truly magnificent work of art. Overall, this is an outstanding product that is definitely worth every penny of the subscription fee."

Lock-n-Stop
United States
9 days using the app
LayoutHub replied April 15, 2024

Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team

January 25, 2024

Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.

Bell Tent Villages Glamping Resorts
United Kingdom
About 1 year using the app
March 5, 2024

I would definitely recommend this app to anyone who is not computer or should I say app save. Jesse was an excellent support team member. He fixed my problem in a few minutes which took me days and still hadn't figured it out. Jesse, you are truly a lifesaver for time. Thanks again!!

Keda's-Stylz
Bermuda
9 days using the app
March 28, 2024

The app is the best to build a store which looks not like toher stores! The support team will help you with anything you need ! 5 Stars!

LED-Glow Mask
Germany
11 days using the app
March 26, 2024

I can't thank Duke from the Layout Hub Support Team enough! At first, I was hesitant because I wasn't sure how to navigate the website builder settings. But Duke's assistance turned my experience around completely. He patiently guided me through every step, answering all my questions and providing clear instructions. With Duke's expert help, I quickly gained confidence and successfully achieved my goals. His dedication and knowledge truly made all the difference. I highly recommend Duke to anyone seeking exceptional support with website design!

worldwidenutrition
United States
5 days using the app
LayoutHub replied March 27, 2024

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us.

We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

January 18, 2024

Chat was off the chain good and got me everything I needed!! Videos were the best tool. I'm not a coder by any means and the videos sent me step by step what needed to be done!! I loved it!

Street Motiv8tion
United States
About 2 months using the app
LayoutHub replied January 20, 2024

Dear,

I'm Sophie from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Sophie | Customer Success Team

February 24, 2024

I have been dealing with customer service during this project for the past two months, it wouldn't be justified in words alone on how amazing Sophie was, customer service has become a nightmare across the planet over the course of the last 10 years, my experience with Sophie was refreshing and gave me a bit more hope going forward. She was extremely diligent, took in all the information and concerns I had and applied a solution. When I was just moments away from deleting the app she restored my confidence and quickly got be back on course. I cannot thank her enough!

Blue Barn Media
United States
3 days using the app
LayoutHub replied February 25, 2024

Dear,

Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day.

We are so lucky that you trust us to use our products. We hope to continue to serve you in the future.

Don't hesitate, contact us whenever you need.

Best regards,
Sophie | Customer Success Team

April 14, 2024

very professional and patient, great help

Christie Creative
Canada
About 3 years using the app
LayoutHub replied April 16, 2024

Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team

February 19, 2024

Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!

Beak Made LLC
United States
4 days using the app
LayoutHub replied February 22, 2024

Dear, I'm Duke from support team.

Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,

Duke | LH Customer Success Team

March 3, 2024

Great app! Cass have helped me through some problems and fixed it right away! Great customer service. 5 stars!

CNstore
Netherlands
18 days using the app