Reviews (2,974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.

May 15, 2021

This app helped me create and customize pages I needed and couldn't get by using Shopify alone and customer support was very helpful!

REJUVENATION
Kuwait
About 3 years using the app
September 9, 2021

Instant and fantastic customer service on live chat. Highly recommend this app to anyone who is restricted by the shopify templates, it truly is amazing.

Last Orders Furniture
United Kingdom
About 3 years using the app
February 7, 2022

Great app and working perfectly so far! Olivia was a great help and got my few questions fixed within minutes and sent over screengrab videos of her editing my actual page for me as well so that I could fix them myself in the future. Loving it so far!
I do plan on having a bunch of products though and if you are wanting to customize your product pages you won't be able to get away with the basic or maybe even pro plan just FYI. Each separate product page counts as it's own page so that's where it can get a little pricier than originally expected but still totally worth it!

Kytu
United States
About 3 years using the app
May 12, 2023

I needed assistance tonight, so I reached out via chat for help with applying gradient colors, headers and footers. Flora was so very patient and helpful with me! Superior customer service!

Little Bear Smocks
United States
About 3 years using the app
Edited June 16, 2020

This is a very useful App with great and fast support!
Wirklich gelungenes App mit sehr gutem Support!

Stilpirat Shop
Germany
About 3 years using the app
April 1, 2023

The very best support team I have ever known, regular and continuous support calls.
I am really satisfied with the product and enthusiastic service.

TOBI
Vietnam
About 3 years using the app
Edited February 24, 2020

Yuna's support LayoutHub was absolutely amazing. She helped addressed a couple of issues immediately, even after I overwrote her custom coding several times. Definitely made me feel confident with upgrading my subscription plan after receiving amazing support. Yuna deserves a raise! Thx Yuna!!

Beef Octane
United States
About 3 years using the app
June 30, 2020

Awesome support team, I definitely recommend this app !

Rockpooljewelrysydney
Australia
Almost 3 years using the app
Edited March 21, 2020

BEST CUSTOMER SERVICE EVER! Please if you are having any difficulty with anything, just press the live chat - DON'T JUST LEAVE A BAD REVIEW! This app cannot work perfectly with all themes so please just contact them first. Yuna adapted my whole page (and i'm a very fussy graphic designer) and it looks amazing, i'm beyond happy. Thank you for helping me on a Saturday!! I'd give them 10 stars if i could. Highly recommend.

ASHLEE LAUREN
Australia
Almost 3 years using the app
LayoutHub replied March 18, 2020

Thank you so much for your review :D
Fell free to let me know if you need any help

April 15, 2021

the customer service is mind blowing I have been using shopify for 3 years now and no app has such a great customer service. I personally learnt alot from them

Good Network by Digital Gandhi
India
Almost 3 years using the app