Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient performance, and wide range of templates for quick page creation. Its compatibility with Shopify and customizable features are also valued. The customer support team is often praised for their prompt and helpful service. Many have been using it for years and recommend the paid version for its additional capabilities.

March 5, 2024

Sophie's assistance was top quality.
Thanks

Gallery 35
Canada
About 2 years using the app
LayoutHub replied March 7, 2024

Dear,

I'm Sophie from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Sophie | Customer Success Team

February 5, 2024

Great options, awesome templates and prompt assistance! Thank you for the wonderful app!

Tablatru
South Africa
16 days using the app
LayoutHub replied February 6, 2024

Hi there,

Thank you for your fantastic feedback!

We're thrilled to hear that you find our app to have great options, awesome templates, and prompt assistance. Your appreciation means a lot to us!

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience continues to be wonderful.

Thank you for using our app!

Best regards,
Jesse | LayoutHub Support Team

November 29, 2023

I had a problem with the different screen views and how the information on a page from my store was being displayed differently in all 3 of them. I contacted Layout and immediately was put in contact with one of their representatives, Saul. He acted super fast, I reloaded my page, and instantly my problem was fixed! I was completely satisfied with his fast response, kindness, and willingness to help. Thank you!

byodhome
United States
8 months using the app
April 1, 2024

So great! Dominique is so helpful, as a beginner I know hardly anything about building a site but she helped me code and build and answered all my questions!

Aurora Jewellery
Australia
About 4 hours using the app
LayoutHub replied April 8, 2024

Hi there,

It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

BR
Dominique

March 6, 2024

great support! Sophie was so helpful :)

Merito Mindset
United States
4 months using the app
LayoutHub replied March 7, 2024

Dear, I'm Sophie from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Sophie | Customer Success Team

December 7, 2023

We use the free version for our FAQ page. It was easy to set up and looks good. It recently suffered a glitch and stopped working properly (couldn't see the answers to the questions) but Caroline sorted the issue within 5 minutes - great customer service.

Biteback Products
United Kingdom
10 months using the app
February 8, 2024

Great and fast support ! 

I had a problem with the display of my down counting timer and requested help via the support chat. They fixed it fast and very professional.

Thanks to Dominique and the Team

nexana-shop
Germany
3 days using the app
April 4, 2024

Super aide !

MIDI12
France
About 3 years using the app
LayoutHub replied April 8, 2024

Hi there,

It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

BR
Dominique

January 18, 2024

LayoutHub is an easy-to-use platform! I've encountered only a few issues, and each time the customer support has been especially helpful. Duke fixed my problems within minutes! I would reccommend this platform.

KinderMats
United States
About 21 hours using the app
LayoutHub replied January 19, 2024

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

January 13, 2024

love the customer support, solve the problems in few minutes!

Jaspets
United States
2 months using the app
LayoutHub replied January 15, 2024

Hi there,

Thank you for your kind words! Providing quick and effective solutions is our priority, and we're here to assist you whenever you need.

If you have any more questions or encounter further issues, please feel free to reach out. We're here to ensure your experience with our support remains excellent.
Thanks for choosing us!

Best regards.
Jesse | LayoutHub Support Team